Okta Mobile Reviews

Okta Mobile Reviews

Published by on 2022-05-02

🏷️ About: Enterprise Identity, Delivered Okta Mobile provides single sign on to all the apps on your iPad or iPhone. As a companion application to the Okta Identity Management Service, you simply sign in with your Okta credentials and you're immediately working in all of your company's applications.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.1%

😎👌🔥 Positive experience
34.9%

🙄💅🫥 Neutral
23.0%

~ from Justuseapp.com NLP analysis of 725 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides better access to school and work applications compared to Safari

- Can be used to call, submit vacation, and punch in/out through Kronos

- Can create tabs and reorder tiles from the web page

- Useful for accessing school websites



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

2.8 out of 5

I HATE THIS

2022-05-27

This is NOT “super easy” with “clear vision.” I absolutely hate this. It’s like trying to solve a rubrik’s cube while also having bricks hit you in the face. Nothing is simple about this. One click leads to another and so on and so on. It’s link after freaking link and download after download and the next thinking I know I have 12 tabs open, I’ve done 7 sms confirmations, and my blood pressure is through the roof. I know it sounds like it’s not that bad but it is. I cannot properly convey how frustrating it is to just need one small bit of information and, instead of finding anything remotely close to what you’re looking for, you just keep going in circles. Everything about this app is time consuming and tedious. I AM STRESSED. I have never before understood people getting upset with computers or technology. Now, thanks to this app, I feel rage on an atomic level. Best idp? According to who? Who is making these statements?

Just got and don’t want

2022-06-28

So glitchy when opening the apps and was on a constant reload. I wasn’t touching anything and it jsut keeps glitching and reloading. It keeps reloading every time I click on an email. Then when the pop up asking if I don’t want the page to show again comes up, I click the box or make sure it doesn’t happen, it reloads again. I don’t know if it’s he updatenor what but it’s frustrating because i need the constant access to my school email through my smart device. Hope this gets fixed. 👎

Unable to sign in

2022-07-29

My college recently switched to this platform and I was delighted there was an app so I can easily access this without having to search it up on my web browser. However I can’t even sign-in! I keep entering the site name along side my user name and password however the correct site name I’m entering is not working at all. Please make signing in easier because it’s not great. Maybe adding face-ID or not asking for the site-name would be better. Until changes are made I am not redownloading Okta again. Please make improvements, thank you.

Atrocious

2022-08-30

Okta is horrible it’s literally just the crappy website that’s not mobile friendly in app form loss the same way it just opens the website in app similar to how Facebook would websites except they’re mobile friendly Okta is atrocious you can’t get anything done on it try and complete a file it doesn’t work right since it’s not mobile friendly the website works fine on computer but having an app as a facade to make it seem like this would work better than the website on phones is a joke

Okta

2022-10-01

I absolutely hate Okta. I can’t stand trying to login through Okta/website on any device other than my work laptop. Trying to login is absolutely stupid it asks for different login info and the this app bot doesn’t help at all. I literally have 3 apps on my phone for this and I still can’t access my account. Despite trying to unlock it, changing the password, trying a different device; nothing works. I don’t understand why any company would want to integrate their apps through this, it’s a headache and a waste of time.

Needs work

2022-11-01

I use it for time keeping for my job and Okta isn’t at all intuitive. I select a day other than today to put hours to and it still has today’s date in the field that I have to then change. The time fields don’t have a way to preset them with a schedule I usually work so it’s necessary to change the time worked everyday. In order to put in one day of time you have to scroll up and down through cluttered fields and go back and fourth between multiple screens.

Worst app / totally useless

2022-12-03

The main site doesn’t work on the iPhone. So I figured I would get Okta . But all Okta does is direct you to the main site, which of course doesn’t work. It’s not really like an app at all. If I wanted to use the main site, I have Safari and I can go there all by myself. The point of an app is to function on mobile devices more easily; not just direct you right back to safari. The only way to do anything on the site is to go to my laptop and login. Can’t do ANYTHING from a mobile device.

Won’t load after my login

2023-01-03

I’m a national university student and I used to be able to login to my soar account no problem since latest Update the login loads fine but my page rarely if ever loads. Even on my private WiFi of up to 300mbps speeds. Okta was great when it was working. Mirrored the login on my pc. I know it’s an app issue because it works in my safari and chrome browsers on my iPhone 6 and I have deleted and reinstalled Okta .

Cannot open

2023-02-04

Okta refuses to open after an update, making me unable to log in my work account, disastrous.

Update: after a few hard restarts of both the phone and Okta , it cam back to normal.

Tedious login

2023-03-08

Okta has me create a pin (and confirm it) each time I use Okta but it doesn’t ever prompt me to login with the pin or use it. Okta also asks me if I want to login with Face ID each time. So basically logging in takes me longer on a phone than it would to scale a flight of stairs and login on my laptop.

Ok app

2023-04-06

Update: just like the official response says, you can create tabs and reorder tiles, but only from the web page. Ok, but why not Okta ? 😢🐼 Also a coworker says that whatever page you have as the first page is where new tiles will show up. 😢🐼🤯

Works for what it’s intended to do, but needs a couple things:
*Sort apps by most recently used. (Maybe my company is an exception with 35 apps)
*Sort apps alphabetically
*Make a favorites page, out of 35 available apps, I use 4 or 5
*Reduce, combine, and/or remove ridiculous vertical elements to give more space to the page. There is a bar that just says the current app name in the middle, yet it takes the whole width of the screen. The bottom bar has a print icon (how many people are printing from this app app?) and a new tab icon. Maybe move that bottom bar to the top, and combine it with the title.

Forgot password

2023-05-08

Why doesn’t it have a forgot password/username?
I can not access it to open . I want to look at work schedule but it will not let me in it. How to get in when you have forgotten password? I would’ve given 5 stars but don’t come with instructions on how to retrieve password.

Incompatible apps

2023-06-08

Some of the apps especially service now must be optimized to fit for mobile use. It’s the same as opening this app from the mobile browser which is difficult to use with so many missing functions like the global search which is crucial. Please consider this and it will be great to be able to use it in a better view than it actually is and then I would gladly make it a five star. Thank you.

Too many glitches

2023-07-10

It is really useful to get access to my school website but for blackboard it is basically useless. I cannot click on the resources. When I scroll down to see them they go away and I cannot click on them. If they fix those issues I would be able to utilize Okta much better.

Missing a few settings

2023-08-10

I downloaded Okta about 2 years ago and loved it! I have to use it for work. With that being said I’m able to call it, submit vacation and punch in or out though “Kronos”. However, the new update took away the option to add and rearrange our tiles. Such as punching out or in. I would appreciate it if you brought back the small gear on the top page of Kronos so I’m able to customize my application once again.

Wont work on iPhones

2023-09-11

Ever since the update last week it has stopped working for iPhone users. I used to be able to open Okta and see the work apps I needed. When I open one app and click the menu and try to go to desktop version so I can punch in for work, it takes you to a blank screen. No one on my team can get the mobile version to work.

Can’t respond to email now

2023-10-13

I like Okta . It gives me access when I’m away from my laptop. But since the new update, now I’m unable to respond to emails through Okta . I’ll click on the email in which I can read. But once I try to respond the whole email will erase and I cannot see anything that I’m writing. But other than that, I have had no issues with Okta .

Very handy

2023-11-13

Works great with Safari set as default browser, but not at all if I set default browser to Chrome, which is an option in iOS 14. If I have chrome set as default browser, a new page opens for each “app” but it is blank and I’m dead in the water. I had to set Safari back to bring the default browser in order for things to work.

Great for school!

2023-12-15

I just downloaded Okta to help me access my school via mobile. I wanted something better than Safari and Okta is definitely better imo! Thank you!

Glitches-FIXED

2024-01-15

This is an update to my previous review. The this app team responded immediately and resolved the issue that I was facing with my email app not opening. Kudos to you guys!!!

DISREGARD 👇🏾👇🏾👇🏾PREVIOUS REVIEW

When opening Okta to access applications inside of it, Okta closes and opens repeatedly. It is very nerve wrecking especially when trying to respond or check emails. I hope this is fixed immediately!!!

Constant reauthentication

2024-11-21

With the latest release of Okta running on iOS 10 on my iPhone 5S, this app now asks me to reauthenticate via Duo every 5 minutes. It used to let me go hours or even days.

I don't want to upgrade iOS because Apple throttled your phone automagically. And I don't want to pay $1,000 for a new phone when this one is perfectly functional. But this is nearly unusable.

To say the situation is frustrating is an understatement.

Garbage

2024-11-21

Okta is useless now whenever I login and try to go to my apps it keeps asking me to log in and after I do the login page keeps refreshing and I can't do anything. App is basically useless now and doesn't even show all possible options when it is working. Doesn't show half of the tabs available in the browser and has caused me to miss meeting due to how awful Okta is

Won’t load after my login

2024-11-21

I’m a national university student and I used to be able to login to my soar account no problem since latest Update the login loads fine but my page rarely if ever loads. Even on my private WiFi of up to 300mbps speeds. Okta was great when it was working. Mirrored the login on my pc. I know it’s an app issue because it works in my safari and chrome browsers on my iPhone 6 and I have deleted and reinstalled Okta .

Clunky

2024-11-21

Doesn’t stay signed in when you go to other apps, though it asks you every time if you want to stay signed in. Doesn’t automatically adjust calendar times for time zone, making it pretty useless for travelers. This is basic stuff that they just missed. I’m sure I will find other issues. Overall, completely underwhelmed.

Stay signed in - every access

2024-11-21

Recently I have been forced to acknowledge the “stay signed in” dialog every time I access Okta although the checkbox was enabled. Appears to be related to one Drive activation.

Also, don’t expect account name to begin in upper case. Understand the name is case insensitive.

Good bug fixes

2024-11-21

Just installed the latest version, great to see proper iPhone X display support (it’s no longer an odd stretched/scaled version of the iPhone 8 display).

The PIN keypad touch targets are finally fixed as well, that’s good to see.

Let’s see some feature updates like Touch/Face ID!!

Better on the iPad - useful for quick tasks

2024-11-21

I've found this to be useful for checking workday, salesforce and a few other platforms while in airports or with limited system access.



Is Okta Safe? 🤗🙏


Yes. Okta Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 725 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for Okta Is 45.4/100.


Is Okta Legit? 💯


Yes. Okta Mobile is a totally legit app. This conclusion was arrived at by running over 725 Okta Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Okta Is 75.2/100..


Is Okta Mobile not working? 🚨


Okta Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Okta Mobile? Post a Review




Features

As a companion application to the Okta Identity Management Service, you simply sign in with your Okta credentials and you're immediately working in all of your company's applications.

* In order to enable access to your Okta account, please contact Okta Support Customer Service.

Okta Mobile provides single sign on to all the apps on your iPad or iPhone.

  Customer Service/Support
Developer:
Okta, Inc.

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