Contact ShipStation Support
Company Name: ShipStation
About: We help eCommerce merchants create shipping labels ship and fulfill their products no matter where
they sell or how they ship.
Headquarters: Austin, Texas, United States.
ShipStation Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with ShipStation Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ShipStation Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for ShipStationContact ShipStation! Or Contact Support
Need help using ShipStation? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔
This app is totallyworking with support team for 3 months and still can log in with my phone
by Disene
I was using this app from my phone when I am not in the office. We don’t really use the app to process order because they don’t have the full function like the desktop version. But after a iOS update I begun with log in error and can’t log in to read orders.
So I started contacting support and found out just my phone can’t log in and not my other employees. So I buy a new phone hoping it can work. But only last for a week then same error message pop out. Now another manager having the same issue but their support seem helpless to solve then problem.
Get the basics right.
by Celeste @ Droplet
We usually ship via the desktop app, which has its own limitations, so we were excited for a mobile version that we could use to double check while we’re out in the field shipping or on the fly to see updates on shipments. If you search an order number, it brings up anything with that number. It’s like finding a needle in a haystack. Get your search together! We have no other use for the app other than that most basic request.
additional charges for almost every package
by Crimsor
paypal decided to pair up with shipstation so i was forced to use this, and i hate it lol
you guys decided to charge me an additional $10 for two packages that were successfully delivered? one was a whole MONTH ago with no issues during shipment, and i wake up this morning seeing a label adjustment... ridiculous. same with another one that was only ONE OUNCE OFF at the post office and the post office didn't care. $10 was gone
absolutely wild that they think they can take $10 for whatever reason whenever they want for any package... never had this issue before with any packages using paypal's old shipping method and i've been doing this for four years. really sad that it's like this now
Have a Problem with ShipStation Mobile? Report Issue
Why should I report an Issue with ShipStation Mobile?
- Pulling issues faced by users like you is a good way to draw attention of ShipStation Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ShipStation Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShipStation Mobile.
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