ReadyCentralTX Status

Last Updated on 2023-10-07 by City of Austin

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Common ReadyCentralTX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ReadyCentralTX app on iOS and Android devices. Solve all ReadyCentralTX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ReadyCentralTX iPhone Issues and Solutions

ReadyCentralTX iOS app crashes, not working, errors
ReadyCentralTX iOS app network issues
ReadyCentralTX on iOS has black/white screen

ReadyCentralTX Android App Issues and Solutions

ReadyCentralTX has errors/crashing/not working
ReadyCentralTX server network connectivity issues
ReadyCentralTX has black screen

ReadyCentralTX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ReadyCentralTX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ReadyCentralTX app crashes or not working on Iphone (iOS):

Close and restart the ReadyCentralTX app on iPhone
Update ReadyCentralTX app to the Latest Version for iOS
Uninstall and reinstall ReadyCentralTX iPhone app
Update your iPhone to the latest iOS version

Fix ReadyCentralTX on iPhone unable to connect to server/internet connection issues::

To resolve ReadyCentralTX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ReadyCentralTX black/white screen (blank screen) on iPhone:

Follow the ReadyCentralTX iOS app troubleshooting guide Here →

ReadyCentralTX Android App Issues and Solutions

Fix ReadyCentralTX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ReadyCentralTX app issues:

Force Stop the ReadyCentralTX App
1. On android, goto "Settings" » click ReadyCentralTX app. » click "Force Stop".

Update ReadyCentralTX to the latest version on PlayStore

Clear ReadyCentralTX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ReadyCentralTX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ReadyCentralTX.

Fix ReadyCentralTX unable to contact server/ ReadyCentralTX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ReadyCentralTX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ReadyCentralTX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ReadyCentralTX on android.

Solve ReadyCentralTX black/white screens issue on Android:

Follow the ReadyCentralTX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at City of Austin, developers of ReadyCentralTX.

About this app

This resource app provides critical guidance and resources to support Central Texans in their efforts to prepare for and respond to emergencies and disasters. Interactive checklists, relevant videos, electronic guides and more ensure users stay informed and proactive about their safety and wellness.