Are you having issues? Select the issue you are having below and provide feedback to ACTIVE.
- Virtual races are mixed in with actual races
- Does not show all races in the area, only those registered with Active
- No way to separate family-friendly and adult-only races
- No section for multi-distance races
- App can be slow and buggy at times
- Registration summary on mobile app does not have all the details available on the website
- Some events do not show up on the app, causing confusion for users
- Customer service can be unresponsive and unhelpful
App keeps crashing. If I delete data, will I lose all that I have earned so far in 2024?
Complete guide to troubleshoot ACTIVE app on iOS and Android devices. Solve all ACTIVE app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Active Network, LLC, developers of ACTIVE.
Share it via Twitter, Facebook or email. this app is the leader in online event registrations from 5K running races and marathons to softball leagues and local events. this app also makes it easy to learn and prepare for all the things you love to do with expert resources, training plans and fitness calculators. Use the this app app to find local activities, read and share health & fitness articles, and get special offers. Find and follow health and fitness tips from anywhere. Read training guides for the activities you love. Search through thousands of activities and register directly from your mobile device. Found a race you want to run with a friend? Check out more great apps to help you book a campsite, purchase your hunting and fishing licenses, find a fitness community or train for your next 5K, 10K or half marathon here: app.