Salesfloor app not working? crashes or has problems?

Salesfloor Status

Published by Salesfloor on 2023-12-01

Salesfloor is a mobile clienteling, virtual selling, and mobile checkout
platform designed for store associates to personalize customer
experiences.* Serve and sell to online customers in a personalized way: -
Respond to incoming messages from local customers - Create tailored Lookbooks -
Send clickable product images or links - Create a shoppable online Storefront™
and highlight your favorite products - Receive credit for .

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Common dislikes about Salesfloor app

- Pictures of products won't load and attach to email.

- Scanning doesn't work and attach to updates.

- Glitches and issues make it complicated and time-consuming to use.

- Poor search functions and limited product availability.

- No tech support office to address issues promptly.

- Compatibility issues with some phone models.

Have a Problem with Salesfloor? Report Issue

Common Salesfloor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Salesfloor app on iOS and Android devices. Solve all Salesfloor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Salesfloor iPhone Issues and Solutions

Salesfloor iOS app crashes, not working, errors
Salesfloor iOS app network issues
Salesfloor on iOS has black/white screen

Salesfloor Android App Issues and Solutions

Salesfloor has errors/crashing/not working
Salesfloor server network connectivity issues
Salesfloor has black screen

Salesfloor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Salesfloor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Salesfloor app crashes or not working on Iphone (iOS):

Close and restart the Salesfloor app on iPhone
Update Salesfloor app to the Latest Version for iOS
Uninstall and reinstall Salesfloor iPhone app
Update your iPhone to the latest iOS version

Fix Salesfloor on iPhone unable to connect to server/internet connection issues::

To resolve Salesfloor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Salesfloor black/white screen (blank screen) on iPhone:

Follow the Salesfloor iOS app troubleshooting guide Here →

Salesfloor Android App Issues and Solutions

Fix Salesfloor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Salesfloor app issues:

Force Stop the Salesfloor App
1. On android, goto "Settings" » click Salesfloor app. » click "Force Stop".

Update Salesfloor to the latest version on PlayStore

Clear Salesfloor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Salesfloor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Salesfloor.

Fix Salesfloor unable to contact server/ Salesfloor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Salesfloor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Salesfloor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Salesfloor on android.

Solve Salesfloor black/white screens issue on Android:

Follow the Salesfloor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Salesfloor, developers of Salesfloor.

100% Contact Match

Developer: Salesfloor

E-Mail: [email protected]

Website: Visit Salesfloor Website

66.67% Contact Match

Developer: Salesforce.com, inc.

E-Mail: [email protected]

Website: Visit Salesforce.com, inc. Website

About this app

this app is a mobile clienteling, virtual selling, and mobile checkout platform designed for store associates to personalize customer experiences. *this app is available for use exclusively by our retail partners. For full feature support, an iOS version of 13.