Salesfloor Reviews

They really should have gotten all the glitches out of Salesfloor and made it super easy to use before they launched it!!! It’s maddeningly complicated-unless you know all your customer’s first and last names and/or their emails by heart, it’s near to impossible to figure out how to find them(many many times they don’t pop up on their own when you start to type a name into the email page). It’s fine for posting your favorites and outfit ideas, but horrible for connecting with customers. Plus, it takes a ton of time; time the typical retail associate just doesn’t have! Terrible tool.

Having worked with similar apps, this app is not worth the time and effort. Poor search functions, limited product availability, and a litany of reasons for why they won’t attribute sales to your account after clients place orders. Overall it’s distracting and a waist of time.

Please create a tech support office that can address issues. Open tickets and at least follow up within 24 hours. I am still waiting on anyone to get back to me. I sent an email 5 days ago.

Won’t load on my phone which is an iphone xs max. One that is compatible for Salesfloor and it always says unable to load. Please fix!

I like Salesfloor but it has lots of issues of of them is it rings for chat but the square to answer never pop up and it’s still ringing. I wish it had a place so you can create template answers , I have to re typed the same answer each time. Other issue I don’t know if it’s Salesfloor or my store but not everything that is available online I can put in my storefront.

Although Salesfloor is amazing and I definitely see the vision for it, there are some small issues that annoy me a ton! Pictures of products won’t load and attach to email. Scanning doesn’t work and attach to updates. Small things, very annoying.