Are you having issues? Select the issue you are having below and provide feedback to Wheels Up.
- Unprecedented demand message for non-members
- Poorly run company
- Low quality planes
- Bait and switch pricing
- Too many mechanical issues with long recovery times
Complete guide to troubleshoot Wheels Up app on iOS and Android devices. Solve all Wheels Up app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wheels Up Partners, LLC., developers of Wheels Up.
Download the Wheels Up app for over 1,500 safety-vetted and verified private aircraft available at your fingertips. - Take care of everything without making a phone call. - Personalize your searches by saving your favorite airports and passengers. - Book your travel in a few steps adding passengers – including your pets – and add additional luggage to your trip. - With push notifications and SMS, you’ll receive the latest information about your flights, including your tail number and FBO. - View flight activity, edit your payment methods, and download invoicing information. For shuttle flights operated as Public Charter service, Wheels Up acts as principal in offering these flights subject to the DOT’s Public Charter rules contained in 14 CFR Part 380. FAA-licensed and DOT-registered air carriers participating in the program, including certain carriers affiliated with Wheels Up through common ownership, exercise full operational control of all flights offered by or arranged through Wheels Up. For on-demand flights and shuttle flights operated as scheduled service, Wheels Up acts solely as an agent for Wheels Up members and guests in arranging these flights on their behalf. Members can lower their flight costs with empty leg opportunities or by sharing flights with other members. Fly private for less on empty legs and Shared Flights. Wheels Up does not operate aircraft; U. S. Arrange on board catering or ground transportation. Access exceptional and personalized experiences both in the air and on the ground. Have questions? We have answers. If you need a rental car or driver, we’ll be happy to arrange everything. Explore our FAQs section, or get in touch with our team directly from WheelsUp . Just tell us what you’d like, and it will be waiting for you on board. No matter where you’re going, it matters how you get there. Let us provide you with snacks for your trip. It’s one of the perks of membership. Create an account now and get started.