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Summary of Wheels | Private Rentals Problems 😠👌🔥

• Poor battery life

• Expensive to replace bike

• No phone number for customer service

• Rude customer service

• Charged multiple times while bike was locked up and frozen

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Common Wheels | Private Rentals Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wheels Labs, Inc., developers of Wheels | Private Rentals.


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Contact e-Mail: [email protected]




About this app

Please note that you will only see bikes within a few miles of your current location. - Scan or type the QR code on the Wheels device to unlock it, and start riding. - When finished, park the device responsibly, making sure to avoid blocking any pedestrian paths.  Wheels for All is a discount program that provides access to an easy, equitable, and environmentally-friendly form of transportation for qualifying riders.  Enjoy the ride, but remember - Safety First! - Download WheelsPrivateRentals, and open up the map to find a Wheels near you.  We encourage Wheels riders to park near public bike/scooter corrals or accessible public locations that do not cause an obstruction of the sidewalk.  Wheels should never be parked in a gated location or compound, in underground parking garages, or other locations that would make it difficult for another user to access them.  Please do not take a Wheels bike on other forms of transportation such as cars, buses, trains, etc.  You can ride a Wheels bike as far as you want.  Wheels is more accessible than a standard bike thanks to its electric motor and pedal-less design.  If you’re interested in bringing Wheels to your organization or municipality, please reach out to us at partners@wheels. co or visit our website takewheels. com/partners.  Wheels is committed to promoting equity by providing increased access to transportation to everyone.  Wheels is dedicated to bringing safe, low-cost, environmentally-friendly transportation to communities around the world.  A fully charged Wheels can ride up to 30 miles.  For the safety of others, Wheels should not be parked where they can block driveways, doors, or other pathways.  Additionally, we’ve made numerous safety-first design decisions, including dual disk brakes for better stopping power, automatic lights for high visibility anytime, a padded seat for comfort, and an integrated smart helmet system on select models.  Wheels provides a fleet of electric, shared vehicles throughout your city that can be accessed directly within this easy-to-use app.  All of this makes the Wheels form factor an industry leader for safety and ease of use.