MD Unemployment for Claimants Reviews

Overall a 200% improvement over old system. Now some fundamental changes are needed to general forms. ie. If reopening a case don’t treat like as if it is an all new claim. The state asks on the weekly certification whether you refused work. In my case, due to COVID reduction in hours I was receiving benefits. I was asked one week to pick up additional work. That bumped me off for only one week. When I reopened claim it was like starting over. Also I now must answer a questionnaire explaining why I did not look for work when I have worked all summer in a reduced capacity and was granted exemption from looking for work due to COVID-19.

This process through Maryland Unemployment has been the absolute worst by far. I have tried countless times to reach a representative at the unemployment office, only to receive voicemails and prerecorded messages. I have been on the other side of a call center and by no means would it be acceptable not to reach or contact a representative for assistance or some bit of information with regards to your case. I’ve been unemployed for over 6 months due to the Covid-19 pandemic. Had it not been for my savings and the assistance of my family through the past few months ( who can no longer assist me due to their own problems/situation due to the pandemic as well), I would have lost everything I’ve worked tirelessly to accomplish. I have been applying for employment and hoping for the best.

Hi! My name is Theresa T Shambaugh. And I filed my Webcert for the week ending 2/6/21. The website says that I filed my weekly certification. They gave me a confirmation number. But it says I still have to file a weekly certification. But when I try and do what it wants me to do it says it’s already filed. So I’m in some loop. And it won’t let me file this weeks because even though it says under my listings that I filed it somehow isn’t. And I haven’t gotten paid. I’ve also called you guys every day for over a week. I got through once and talk through a lovely gentleman named James who said it would be fixed by the next day. It wasn’t. And now every time I call we can’t take your phone call. Every number I’ve called.I’ve emailed to her three times to no avail.

During these difficult times I have been able to utilize MDUnemployment to be able to provide my weekly certifications and get assistance as much as I can until I’m able to find a job due to my original building job that I worked at shut down from Covid and still has not opened.I have been able to utilize MDUnemployment with no issues and it has worked well with me being able to submit my information.

MDUnemployment is easy to use. The only problem with it, is that when you click finish after entering a weekly certification, you are not finished. You think you’re finished, but then the next week you see that it didn’t go through. MDUnemployment takes you back to the prior week instead of the current week. Then you have to click finish again before it will bring up the current week.

I’m giving you guys an excellent review it’s been a long time coming it’s been very frustrating but you guys have pulled through and I just want to give you a hand up and a clap and a amen be his we’re finally getting some Mexia swim very hard and difficult and some days and then you wanna pull your hair out but you guys are doing an awesome job and I just wanna thank you for that and keep up the good work thanks and be safe.

While many have complained of delays, set backs, and call frustrations I have been blessed to have a sufficiently satisfying processing time with my claims, payments, and ease of review of information. Its not easy for both recipients and employees on the other end during this time nonetheless, I appreciate all that is being done on behalf of Maryland’s unemployment department to financially assist my family and me during this time! 🙏🏼📿

MDUnemployment was just fine until the state decided to do an update and caused a glitch in hundreds, if not thousands of people’s accounts causing them not to be able to receive their weekly payments, so I am not sure what was updated as it didn’t not add any value to MDUnemployment that wasn’t already there. MDUnemployment does allow claimants to file their claims and such, but that is about it. If you have an issue, you can’t resolve it through MDUnemployment at all. You have to hope that you can get someone through the call center that seems almost impossible. This experience has been very disappointing to say the least.

MDUnemployment would be excellent if there weren’t so many maintenance updates on Sunday’s when people start to file their weekly claims. It enables people to file right away and then due to MDUnemployment still not coming back up after the time noted for the maintenance update, causing people to have to then call the UI telephone number in order to file the weekly claim.

I like this better then online when trying to log on to my account and find information especially for weekly file for benefits payments..plus as of june 2021 has been a rough and confusing time for unemployment benefits recipients!

But MDUnemployment is essential along with being able to log on via computer/ laptop..

I have had no issues it’s very user friendly. I can usually get my questions answered by looking at my account. If not it’s nice that the government gives you options to email them due to the overwhelming amount of people calling it’s very hard to get through. I have not had any problems at all, thank you.

Shocked that a gov’t app works this well. It’s user friendly interface, easy to navigate, easy to use, works without glitches. Half the private apps I use don’t work this well. In a crazy time, in a frustrating situation, it’s a relief to have one less thing to have to call about or seek help with. Thanks Maryland for investing in making MDUnemployment so well.

MDUnemployment works and looks nice. The only problem I have is the messaging feature. I can’t open messages in MDUnemployment which makes the feature seem pointless since I have to sign on in the website in order to read them.

MDUnemployment has basically been of no use to me no matter how many updated versions are required. I can’t recall the exact amount of times, but I could do my weekly certification using MDUnemployment approximately 2-3 times in the very beginning and then option to do it disappeared, never to return. The info on MDUnemployment is never up to date. I no longer receive proper notification of anything. Here it is almost Christmas and access, options and funds have been suddenly stopped without notice or explanation.

My original filing was Aug 14,2020. I’ve have complete each weekly certification since the original filing& to date I have not received compensation. I have called each week to speak with a representative and have not been able to speak with a human. I’m frustrated and suffering with bill collectors and think this entire platform is outrageous and completely demeaning on every level. My status says active but my payments are on hold. I have not been contacted in any form.

My anxiety in through the roof and MDUnemployment is not helping!!!

Suzannec914

Just downloaded it. Was able to successfully login. They still have you wait your turn to login if it’s busy though. Scrolled through everything well laid out. Haven’t tried my certification yet but the process through MDUnemployment sounds pretty easy.

Only thing I’d change is adding FaceID/TouchID to login!

Absolutely repulsive that ppl are having to wait months and months for any kind of information. Phone system is a joke! Calling hundreds of times a week to be hung up on. No information to give you any kind of hope through MDUnemployment . Basic functions that only frustrates ppl. Months waiting, multiple inquiries that lie and say 5-10 business days.. more like months. Fix this!!! Ppl are starving, can’t pay for health insurance, can’t pay bills... months behind on rent! Department of Labor should be ashamed of itself.

much like the Beacon Website, MDUnemployment is a total let down. After minutes of "loading", an alert shows up saying MDUnemployment is under "scheduled maintenance" and to try again later. This alert comes up no matter time of day. What a joke. I initially filed in March and have not been able to access the website, MDUnemployment , speak to someone on the phone, or get an email response back! Like many others, I'm about to lose my house. And it's not like I could afford to hire a lawyer! Shame on you, maryland!

This system has been nothing short of a blessing to our family. Since it’s been up and running I’ve had ZERO issues with MDUnemployment . Plenty of issue with the way funds were distributed, but that has NO bearing n my review for MDUnemployment.

MDUnemployment is Very Easy to Use and Navigate My PUA Unemployment Work Certifications!
As long as one takes their time and looks thoroughly at what is needed, you can file your weekly certification in a matter of minutes.
Good App to Assist in Getting through these uncertain economic times!

I literally was thinking, “They should have a app so I can check my unemployment benefits on there instead” and here we go. Literally only one person gave a 5 star rating after me which was 16 hours prior to it being released. 💪🏾💪🏾 It’s it’s a good app.

I appreciate MDUnemployment. it save alot of hassle I recommend downloading MDUnemployment for quick access to file your claim

Just wanted to be one of the first reviews lol but is a good app better than logging in on safari/google

No payment history is loaded, therefore, the information is not up to date.

Makes the work much easier and saves time.

MDUnemployment is clean and well designed!! Bravo, much more streamlined than the website.

ji like clutch 💪🏼

I been trying to sign in but not working !!!!

Well doesn’t help if you guys are still doing security checks because my login is restricted on MDUnemployment . But it works on the website. Smh.

No info is on MDUnemployment at all you can’t look at anything not sure why it has 5 Stars

So like that Beacon website when it first came out, I download MDUnemployment and it keeps crashing, wow!!!

Does nothing but sit there and spins after you put in you log in information.

💯

Thank you so much for helping us and making our experience better. I appreciate all your works for Marylanders and keep up the great work!! 💯