Health First Colorado app not working? crashes or has problems?

Health First Colorado Status

Published by State of Colorado on 2023-12-10

Use the Health First Colorado mobile app and take control of your coverage! Make
an account at CO.gov/PEAK, and then download the free Health First Colorado app.

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Common dislikes about Health First Colorado app

- Website needs to be updated with accurate information on doctors

- Some users have experienced issues with the app crashing or not opening

- Some information may be outdated or unavailable in certain areas

Have a Problem with Health First Colorado? Report Issue

Common Health First Colorado Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Health First Colorado app on iOS and Android devices. Solve all Health First Colorado app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Health First Colorado iPhone Issues and Solutions

Health First Colorado iOS app crashes, not working, errors
Health First Colorado iOS app network issues
Health First Colorado on iOS has black/white screen

Health First Colorado Android App Issues and Solutions

Health First Colorado has errors/crashing/not working
Health First Colorado server network connectivity issues
Health First Colorado has black screen

Health First Colorado iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Health First Colorado app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Health First Colorado app crashes or not working on Iphone (iOS):

Close and restart the Health First Colorado app on iPhone
Update Health First Colorado app to the Latest Version for iOS
Uninstall and reinstall Health First Colorado iPhone app
Update your iPhone to the latest iOS version

Fix Health First Colorado on iPhone unable to connect to server/internet connection issues::

To resolve Health First Colorado network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Health First Colorado black/white screen (blank screen) on iPhone:

Follow the Health First Colorado iOS app troubleshooting guide Here →

Health First Colorado Android App Issues and Solutions

Fix Health First Colorado not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Health First Colorado app issues:

Force Stop the Health First Colorado App
1. On android, goto "Settings" » click Health First Colorado app. » click "Force Stop".

Update Health First Colorado to the latest version on PlayStore

Clear Health First Colorado App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Health First Colorado app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Health First Colorado.

Fix Health First Colorado unable to contact server/ Health First Colorado internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Health First Colorado » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Health First Colorado » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Health First Colorado on android.

Solve Health First Colorado black/white screens issue on Android:

Follow the Health First Colorado android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at State of Colorado, developers of Health First Colorado.

100% Contact Match

Developer: STATE OF COLORADO OIT

E-Mail: [email protected]

Website: Visit Health First Colorado Website

About this app

Use the Health First Colorado mobile app and take control of your coverage! Make an account at CO. gov/PEAK, and then download the free Health First Colorado app. Call the PEAK help desk for help downloading, opening and using HealthFirstColorado : 1-800-250-7741 (State relay 711), Monday-Friday, 7:30 a. m. to 5:15 p. m. The Health First Colorado app is safe and secure. Your personal health information is protected. Never share your username and password.