Health First Colorado Reviews

I lost my Medicaid card a while back, and I’ve been having to rewrite my Medicaid number on a piece of paper from time to time because the ink on the paper starts to fade while In my wallet. But now I always have it ready to go with HealthFirstColorado. I don’t need to write it down anymore or call the DHS in the town I live in to get my Medicaid number. HealthFirstColorado allows me to have my Medicaid Card ready to show wherever it needs to be shown. I haven’t experienced anything negative about HealthFirstColorado, but if I do I will update this review to help anyone who is not sure whether or not to get HealthFirstColorado. But for now I highly recommend getting.

Your website needs to be updated cause the only doctors you have listed are in Pueblo, Colorado. Plus trying to get to my information is ridiculous!!!! I keep having to go on the website instead of HealthFirstColorado to see what doctors accept Medicaid

I find HealthFirstColorado useful for the needs of having my Medical ID on me at all times. Just like any other search engine some places may or may not be available and might be outdated. But that doesn’t mean with a little bit of looking you can find the right person with a phone number that works. I find it very useful to have HealthFirstColorado considering 10 years ago you HAD to have your medical card on you physically and HealthFirstColorado wasn’t even developed yet! So with that being said, I give it 4/5 stars for the convenient accessibility.

I downloaded HealthFirstColorado just so I could have my ID info handy and easily accessible. So, met my expectations there. Then I saw it was a resource for finding doctors, specialists, dentists,etc. which I was so excited about because the website and phone numbers have all been difficult, dead ends in that way. But, just like the other “resources”, this fails. The lists of specialists aren’t even close to being up-to-date. I just need a dentist!!! That’s all I want!! Is it so hard to provide a list of dentists that accept my plan?? I have resorted to googling dentists in the area and cold-calling. Not efficient, but better than HealthFirstColorado.

HealthFirstColorado does exactly what it’s supposed to do until you search through the list of doctors/specialists. Some are simply categorized incorrectly, but others list doctors who retired 10+ years ago, some of the listings direct you to mobile phone numbers, and some just don’t do anything at all but take up space. If they could fix the information and make it credible, this would be the best app!

They want us to use HealthFirstColorado for all of our insurance needs but you can barely sign into it let alone get your card information or other information. All it does is freeze everytime you try to log in or when you log in sometimes it doesn’t even give you your information and acts like you never logged in. It’s extremely frustrating to use and if they want us to primarily use this to get our health information, we need a better app.

Correspondence does not open nor is there an option to download and open with a pdf viewer app (iPhone 8Plus).

When trying to use the tech support chat within HealthFirstColorado , they told me to call instead, when I called, they told me to use a different device. I let them know that this was the only device I had access to at the moment and recommended I drive to the library or Health Services office to use their computer. 🤦‍♀️

Ummm, what’s the point?? I figured that after a year or two they would have this bug figured out.

The only thing HealthFirstColorado is good for is having my sons Medicaid card on hand at all times. You can’t apply for any programs or change any demographic information from here. You also are not able to update any information on the Colorado peak website from you phone which makes it hard for a struggling, low income family, without a computer, to apply for any sort of benefits.

I like that I can see all my info and search for providers but HealthFirstColorado constantly signs me out and doesn’t have the option for me to use Face ID or save the login info to my phone. I have to retype everything all over again if I switch to another app or do something else for five minutes. If my credit union app can do it, why can’t this one?

Updated and works fine. Updated my phone too, to and iPhone 12 mini, so maybe that fixed my issue with it not opening on my iPhone 7. I’ll be back to update on issues.

This whole thing is really new to me and to my surprise, easy to use and understand and truly appreciated. I don’t know what I would have done without this help. Thanks

I’m sure this would be a great app if it would actually let me sign in. Every time I try to sign in it send me to a blank white screen. So I tried to change my password thinking maybe I put it in wrong, nope it sent me right back the blank white screen. I even waited thinking maybe it’s loading 5 minutes later same white screen. I guess I’ll just keep trying every day until it actually works. But until then it’s useless.

Sometimes the connection isn’t great and my app times out but it is the most convenient way to find my insurance, benefits, and doctors on my plan. 10/10 would recommend, but I also feel like there should be some updates.

If you want to find out what your specific coverage is on Medicaid, you won’t find it here. Even with all the information in you, going to the benefits page is useless because it doesn’t tell you what your specific benefits are. I tried to find out why my long term care was suspended and there wasn’t even a subject on this, let alone anything that specifically applied to me. It’s only good for generic information you can get online anywhere.

Crashes when you try to sign in; completely useless;

Edit, newest update fixed it works great, great resources and information, as well as access to your med card and doctors in the area.

Thanks to HealthFirstColorado I don’t need a physical card for my medical. Since everything is electronic and I can’t remember anything to save my life. HealthFirstColorado has come in handy more times than I can count..

This application always works when I go to use it and it has all the information I need with quick access. I love it!

The words are cover with lines
I can not be able to read the top of the screen what the subject said and when I scroll down it’s not readable becuz of the lines is covered with words and I can’t read on map again with lines cover with words I don’t know what’s it’s for..
hope you can fix it thanks

I just love the idea not having to go to human services and wait in line for hours or minutes HealthFirstColorado is so convenient so helpful so important thank you

This allows you to keep up with coverage. Locate an appointment. Provide all information needed to reach my coverage. Updates me on appointments a few sets my virtual appointments. Great App.

You know I work in healthcare and I can’t count the number of times that people on Medicaid come in and don’t have their card. Resulting in me having to wait on hold with Medicaid to try and help my patient. This is an app that every Medicaid patient should have on their phone. Medicaid isn’t perfect nor is HealthFirstColorado based on the other reviews. However I give it 5 stars because as a healthcare provider. This will help speed up treatment and service for my patients when they don’t have their card. It will help them and me get the correct information. From regular Medicaid information to managed care. To being able to verify birthday and name. Was so happy when a patient pulled up HealthFirstColorado yesterday.

So I got HealthFirstColorado and things work great although you have to create your own pin or it just has touch ID (if you choose the easy auth selection).

Now those with the iPhone X with Face ID.
Please do not use touch ID, thinking it is the same thing as face id because HealthFirstColorado automatically close out if you do not have touch id.
I am writing this review because it just happened me and please update for face ID users.
Thanks

HealthFirstColorado is about as functional as the Medicaid program itself. First off, you can’t update changes or do anything on HealthFirstColorado . You need the full website. Try logging into the website after and it keeps taking you back to the mobile site. I’ve logged in at least 60 times in the past 20 minutes and haven’t been able to access a thing. Terrible.

I registered my newborn through HealthFirstColorado , it said he was registered and it would take a few business days to reflect and send the number. Waited 5 days and called but had to hang up from sitting on hold. Called on day seven and was told there was no request to register him so they were submitting it. App totally screwed us over. Still waiting on that number and has now been three days again.

Received an email today that I had correspondence. Following the link brought me to the main webpage in my phone’s browser (iPhone 7). However, in the browser the mail opens as a broken PDF and all I can see is the mailing address page (been like this for years!). Yes, I have Adobe app on my phone.
So, I tried using the old app MyCOBenefits, and it no longer lets me log in, as a Medicaid only client.

So, I was funneled to HealthFirstColorado, and it has no access to correspondence.
And no access to many other features of the MyCOBenefits app, like submitting documents and renewal forms.

Let’s hope my paperless correspondence wasn’t really important, because I can’t get it. Again.

Not only is HealthFirstColorado glitchy and unreliable, but there’s no way to view communications or submit proof of income.

It’s impossible to accurately represent the income of a freelance artist with the limited communication options we are given by the peak system both in app and on the site. It’s very unaccommodating for the many job and income types that exist for someone who is trying to piece together a living.

Everyone thing is easy access with HealthFirstColorado . I can get things turned in on time and now exactly what’s happening

I REALLY wanted and needed HealthFirstColorado to work for me, but I am constantly having issues logging in and using and navigating through HealthFirstColorado, which is truly disappointing when I realize it’s a freaking GOVERNMENT-operated app. I’m disgusted and bummed because I have to delete it after trying so many times to login. TRY HARDER GOVERNMENT EMPLOYEES!! - Citizens depend the work you’re supposed to be doing.