Are you having issues? Select the issue you are having below and provide feedback to CareFirst Video Visit.
• No way to contact anyone before or after appointment
• Entering insurance information and being told what type of appointments are eligible for Medicare Advantage even though that isn’t your insurance
• No way to fix billing issues through the app
• Waited for a doctor for 6 hours and never saw them
Complete guide to troubleshoot CareFirst Video Visit app on iOS and Android devices. Solve all CareFirst Video Visit app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CareFirst BlueCross BlueShield, developers of CareFirst Video Visit.
Your online doctor visit is secure and complies with all federal and state laws for patient privacy and confidentiality. CareFirst BlueCross BlueShield Video Visit allows you and your family members to connect with doctors whenever and wherever you want. Depending on your situation, the doctor may diagnose, prescribe and suggest follow up care when appropriate. Board certified doctors with an average of 10-15 years in practice are available 24/7 without an appointment! Just choose the type of visit you are looking for and select a provider. See a doctor anytime on your phone, tablet or computer. Have a question to ask a doctor? CareFirst takes your privacy very seriously. If you’re having a medical emergency, call 911. Please note that telehealth is not for emergencies. If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.