Contact eConnect Support
Company Name: CuraLinc Healthcare
About: Accessing care and support just got easier with eConnect®
We all face
challenges in our lives that can be difficult to resolve or overcome. The
eConnect® app offers expert guidance and helpful tools to address a variety of
mental health concerns, such as stress, anxiety, depression, burnout, grief,
substance use and more.
eConnect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit eConnect Website
Privacy Policy: https://mysupportportal.com/privacy-statement/
Developer: CuraLinc Healthcare
3 Most reported problems 😔💔
Extremely Outdated and Not User Friendly
by Gamer7733
With all of the text savvy individuals and talent of the present day, it is disappointing that this app is outdated. Upon immediately opening the app, I had no idea where to go for legal consultation, loss recovery, financial advice, mourning coaching, or anything else really. Each available resource subject should be located on a quick tab that immediately takes you to a new page with all of the resources. It was disappointing that self help tips and articles were the primary avenue for assistance. If someone is going through hard times, the odds of them reading countless articles is very slim. Even viewing the app in the download page and seeing the 2.6 star rating was concerning and disheartening. Reviews state that as long as five years ago, people found the app to be outdated and not user friendly even then.
Poorly designed
by Family 4 Christ
Very poorly designed app. Navigation in the app is poorly designed. The app takes you to articles and not the resources you’re looking for. In the end you end up calling the customer service line. The app is basically useless.
1 star for the provider
by Hippa-nonymous
Had a poor experience with the provider I saw. I didn’t have high expectations to begin with, but they turned out to be completely inadequate at their job. Makes me seriously question the credibility of this company.
Have a Problem with eConnect® Mobile? Report Issue
Why should I report an Issue with eConnect® Mobile?
- Pulling issues faced by users like you is a good way to draw attention of eConnect® Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a eConnect® Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using eConnect® Mobile.
