Visual Support app not working? crashes or has problems?

Visual Support Status

Published by on 2023-12-19

The Visual Support App allows support agents, experts and claim professionals to
see what you see, either by leveraging the back camera of your IOS device or by
sharing your screen. To use this application you must be invited via SMS or
start the interaction from a webpage.


I have a problem with Visual Support

Are you having issues? Select the issue you are having below and provide feedback to Visual Support.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.


Common dislikes about Visual Support app

- The app may not be suitable for deaf patients as it relies on SMS.

- There are concerns about the app being used for spam calls or unauthorized access to personal information.

- Some users have reported difficulty connecting with their doctor through the app.

- One user reported that NordicTrack used the app to void their warranty.



Have a Problem with Visual Support? Report Issue

Leave a comment:




Common Visual Support Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SightCall, developers of Visual Support.


100% Contact Match

Developer: SightCall

E-Mail: [email protected]

Website: Visit Visual Support Website

100% Contact Match

Developer: SightCall

E-Mail: [email protected]

Website: Visit SightCall Website



About this app

The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.  To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.  To use this application you must be invited via SMS or start the interaction from a webpage.  VisualSupport does not allow the remote agent to access any data stored on your device. 



Solve Problems with Similar Apps: