Visual Support Status
Are you having issues? Select the issue you are having below and provide feedback to Visual Support.
Summary of Visual Support Problems 😠👌🔥
- The app may not be suitable for deaf patients as it relies on SMS.
- There are concerns about the app being used for spam calls or unauthorized access to personal information.
- Some users have reported difficulty connecting with their doctor through the app.
- One user reported that NordicTrack used the app to void their warranty.
Have a Problem with Visual Support? Report Issue
Common Visual Support Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Visual Support app on iOS and Android devices. Solve all Visual Support app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SightCall, developers of Visual Support.
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. To use this application you must be invited via SMS or start the interaction from a webpage. VisualSupport does not allow the remote agent to access any data stored on your device.
