π·οΈ About: The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage.
We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.
- The app worked fine for the purpose of troubleshooting equipment issues.
- It can help manufacturers like NordicTrack to avoid sending unnecessary parts and catch warranty abuse.
- It can be used to remotely assist someone with their iPhone.
Too many robo calls and spam calls from past 3 days, no idea if they used my information. Be careful with this one coz this is the only new app I installed. I havenβt done anything else on my phone or given my phone number anywhere else.
I installed this application so that Nordictrack could inspect equipment that had failed. They used it to invent a reason to void the guarantee
Couldnβt get application to connect to my doctor calling me
Anyone using VisualSupport? How do you use a sms to initiate? Would like to use to help mother with her iPhone remotely. Could it be use for this scenario?
But need something for my deaf patients!!
I installed this application so NordicTrack could inspect a failed monitor for my treadmill that was still under warranty. The application worked fine with no issues.
I could see how NordicTrack might use this to not send out unnecessary parts, but also catch people abusing or doing things outside the manufacture warranty.
Nordictrack used this to help troubleshoot an issue I was having. Was suspicious initially but worked great and made the process much quicker and a whole lot easier.
Visual Support does not appear safe based on available data.
JustUseApp Safety Score for Visual Support is 4/100.
This assessment is based on our NLP analysis of 31 user reviews.
Combined with the app store average rating of 3.5/5.
Visual Support does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Visual Support is 4/100 .
This conclusion is based on analysis of 31 user reviews.
Visual Support collected the following data from you:
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
To use this application you must be invited via SMS or start the interaction from a webpage.
The app does not allow the remote agent to access any data stored on your device.
