Hale Health Reviews

by Chowdhu

I do not find HaleHealth at all helpful. Essentially worthless. Does not give me the information I need. It is like a text message without the alarm. I don’t even know if I have a response!

by Regulator2015

Worthless app. Not user friendly. No way to schedule appointment, no way to send provider email, no way to have online visit. Terrible. Hate it.

by Jefisjajr

Literally every time I have a medical appointment HaleHealth lets me down. It breaks on “log in”, forcing me to spam call my doctor until I finally get through to them. This is a MEDICAL SERVICE, there’s NO room for your app to glitch as bad as it does. Please actually fix the bugs this has been going on for years now and I’m about to find a new doctor simply so I don’t have to deal with HaleHealth

by Lknightor

Frequent log out without any warning or confirmation. First conference call with primary care provider was slow and frquently lagged or froze up. Ended up doing a televisit over cellphone..just like 10 years ago. HaleHealth is a nice concept, but my experience indicates it is still “in development”

by Lilstu83

We have been using this program for about 3 weeks now. It is hard to use and doesn’t give prompt attention to delays. Half the time you can’t see it hear the patients. It takes about 30-45min to walk users through the setup process.

by Amanda 2017

Can't log in using my password I set. Tried resetting it and said I would get an email, haven't gotten an email yet. Have been trying since yesterday and still nothing. I do not like HaleHealth.

by LINE TREE

How about changing the color for the text input background from yellow to something else. As I’m typing this the font is either white(on white) or is not working. This is really bad.

by Searelbe

It was my first time, you have an appointment and I waited for 20 mn then suddenly I have a e-mail to reschedule my appointment from the 4 to the 12 with a different time without checking with my own schedule. Then an automatic call telling me That I missed my appointment and I have to reschedule. When I called the dr office, the same kind of secretary will tell me it’s my fault ... She said Dr will you call back ... in fact since they are harassing me with automatic calls to remember me my next appointment, I called 3 times to cancel and still ... Stop harassing me

by Tina0101453

The re fill tab on HaleHealth does not work.

by Maryjane75

I was told I can log into HALE with Apple Face ID. That is not true. I have to keep putting my password in and it’s frustrating because sometimes I forget my password. I have like 200 passwords to remember. Also the Elite DNA app is the same app as HALE. Which one should I use?? Not a happy camper...

by Mindfulknit

It seems that messages can take hours or longer for delivery

by Mr.ubercool

App has no facility for uploading MRIs from desktop. Pasting URL from app leads to an “Unauthorized” message. When selecting “Zip files” HaleHealth asks to download VIVA ONE app on Mac computer, which makes no sense given the above.

by Bikuchu

I have an option to enable Touch ID, but my iPhone 11 Pro only offers Face ID.

App is great otherwise! 👍🏼👍🏼

by Thebombreviewer

I live what HaleHealth can do, however, when you click on certain things it will blank off of HaleHealth .

by Xtaylor72

I love ut

by Iver M

I have been a patient of Dr Edrich”’s for many years and feel I’m getting excellent care from everyone at Heritage Hills
Family Medicine.
I think everyone deserves good quality of care and a doctor who will listen. You will get this and more from everyone on staff.
Thanks to all of you for taking good care of me!
Dennis K

by Gsxrman81

Great way to get help and communicate with the doctor

by Pammue

I love HaleHealth! Very user friendly and I get information back promptly.

by Ttimbercop

Can finally get messages to my doctor a miracle

by JNM1965

Such a great way to stay in touch with my doctor. No more trips across town just to sit in the waiting room for 30 mins! Hale has definitely saved me and my family both time AND money. Thank you!

by HealthNut1.2.3.

Finally a solution that lets me communicate with MY doctor without having to go into the office.

The clean interface and user friendly experience ensures that anyone will be able use and enjoy HaleHealth.

by CW Wellfleet

Hale is easy to use and a great way to stay in touch with my doctor. For a busy mom on the go, scheduling phone call follow ups with doctors is difficult. This makes life easier.