Contact Hale Health Support

by Searelbe

It was my first time, you have an appointment and I waited for 20 mn then suddenly I have a e-mail to reschedule my appointment from the 4 to the 12 with a different time without checking with my own schedule. Then an automatic call telling me That I missed my appointment and I have to reschedule. When I called the dr office, the same kind of secretary will tell me it’s my fault ... She said Dr will you call back ... in fact since they are harassing me with automatic calls to remember me my next appointment, I called 3 times to cancel and still ... Stop harassing me

by Jefisjajr

Literally every time I have a medical appointment this app lets me down. It breaks on “log in”, forcing me to spam call my doctor until I finally get through to them. This is a MEDICAL SERVICE, there’s NO room for your app to glitch as bad as it does. Please actually fix the bugs this has been going on for years now and I’m about to find a new doctor simply so I don’t have to deal with this app

by Lknightor

Frequent log out without any warning or confirmation. First conference call with primary care provider was slow and frquently lagged or froze up. Ended up doing a televisit over cellphone..just like 10 years ago. The app is a nice concept, but my experience indicates it is still “in development”