Hale Health app not working? crashes or has problems?

Hale Health Status

Last Updated on 2021-03-25 by Hale Health

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Summary of Hale Health Problems 😠👌🔥

- The app rescheduled an appointment without checking with the patient's schedule.

- The app sends automatic calls that may not be accurate.

- The app has glitches that make it difficult for patients to log in and use the service.

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Common Hale Health Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hale Health app on iOS and Android devices. Solve all Hale Health app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hale Health iPhone Issues and Solutions

Hale Health iOS app crashes, not working, errors
Hale Health iOS app network issues
Hale Health on iOS has black/white screen

Hale Health Android App Issues and Solutions

Hale Health has errors/crashing/not working
Hale Health server network connectivity issues
Hale Health has black screen

Hale Health iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hale Health app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hale Health app crashes or not working on Iphone (iOS):

Close and restart the Hale Health app on iPhone
Update Hale Health app to the Latest Version for iOS
Uninstall and reinstall Hale Health iPhone app
Update your iPhone to the latest iOS version

Fix Hale Health on iPhone unable to connect to server/internet connection issues::

To resolve Hale Health network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hale Health black/white screen (blank screen) on iPhone:

Follow the Hale Health iOS app troubleshooting guide Here →

Hale Health Android App Issues and Solutions

Fix Hale Health not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hale Health app issues:

Force Stop the Hale Health App
1. On android, goto "Settings" » click Hale Health app. » click "Force Stop".

Update Hale Health to the latest version on PlayStore

Clear Hale Health App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hale Health app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hale Health.

Fix Hale Health unable to contact server/ Hale Health internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hale Health » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hale Health » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hale Health on android.

Solve Hale Health black/white screens issue on Android:

Follow the Hale Health android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hale Health, developers of Hale Health.

Verified email

Contact e-Mail: support@hale.co

Verified email ✔✔

E-Mail: info@hale.co

Website: 🌍 Visit Hale Health Website

Privacy Policy: http://www.hale.co/privacy

Developer: Hale Health

55% Contact Match

Developer: BH App Development Ltd

E-Mail: info@halehealtcentre.co.nz

Website: 🌍 Visit Hale Health Wellness Website

About this app

With Hale you can easily present new health issues to your doctor, send messages, and securely share photos and videos to get the care you need from the doctors you trust. Patients use the Hale Health app to connect with their doctor between office visits – it’s the most convenient way for you to get the care you need no matter where you happen to be. Hale is home base for all of your active health issues – all messages, questionnaires, and health education materials related to your cases are just a tap away. Through convenient and secure live video visits you can avoid a trip to the office to address new issues or follow-up care. Featuring seamless integration with the Apple Health app so you can easily share health data with participating care teams. To use Hale, you need an invitation from your doctor. If you’re interested in learning more please contact us at support@hale.