PlantNet app not working? crashes or has problems?

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213 User reports:
App has problems
 User reports 213

⚠️ Most reported problems ⚠️
Not working
53.3%

Connection
14.4%

Crashes
8.7%

Login
8.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of PlantNet Problems 🔥

- Human error factor

- Home page changed and My Plants section gone

- Four-step process to identify plants

- Auto flora filter not accurate

- Not accurate in identifying plants

📋 16 Reported Issues:

A
Anton 2024-07-30

Не работает приложение. информационное сообщение на экране : произошла ошибка при загрузке наблюдений. нет ответа от сервера или нет доступной сети. интернет есть . принудительно останавливал приложения , чистил кэш и память. ничего не помогло. Помогите пожалуйста с проблемой.

A
Andrew Gaylor 2023-08-15

Having used Plantnet on my android phone successfully for about a year, a few days ago it stopped working. Every time I try to use it I get this message: 'An error occurred while loading observations. No response from server or no network available.' I've tried uninstalling and re-installing but get the same error message. All other apps on my phone are working normally, and I can also use Plantnet on my android tablet with no issues. Help! Thank you.

T
Tom 2023-07-21

The plantNet app will not work. I keep getting a message of an "internal error". It also then says "No response from server or No network available. trying again does not work! Thanks for any help

B
Bob Harris 2023-05-30

PlantNet on my iphone crashes before it fully opens. It worked for about 10 days and then this problem appeared.

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A
Ann 2022-11-14

Failing to compress image

B
Brian O'Loughlin 2022-10-16

Not compressing image

M
Mick Fisher 2022-10-08

Plant net android app giving (internal error failed to compress image: unable to load source image from path) message on both xiaomi mobile phone and Samsung tablet.

K
Katherine Keime 2022-08-15

All day…”service not available”???

M
Michelle Fanwick 2022-08-14

Getting error message: service currently unavailable. Wondering if they are affected by fires in France. If so I hope everyone is safe

⚠️ Troubleshoot | Report Issue ⚠️
J
José Javier Aranda 2022-07-18

Since October 2021 photo geolocation doesn't work with Plantnet app. It has permission for using GPS info but location is not loaded in observations. I'm using Plantnet in a Google Pixel 4a 5G with Android 12.

L
Linda Osborn 2022-06-24

When trying to select a photo from my gallery it frequently (often just after I have uploaded a new photo) only takes me to the photos already uploaded and not to the photos stored on my phone.

D
Dr Julie Hadeed 2022-06-18

Hi PlantNet normally works but lately when I enter in a photo by gallery or picture camera use, it shows it is trying to identify but then after I wait a long time the message reads: An internal error occurred. I am not sure what that means. I also noticed that the photos stored on my phone that were shared are not all listed anymore. The message reads: This picture can't be displayed. What does that mean? I hope you can help me. Thanks Julie

M
Mike Sear 2022-06-06

Plant net failing to open, reinstall and restart has no discernible effect.

R
Renée Verspohl 2022-05-29

Crashing before it even fully opens

⚠️ Troubleshoot | Report Issue ⚠️
M
Mercury 2022-05-20

Plant net is not working no response from server error

R
Renu Singh 2022-04-29

On opening says--not connecting to the server Using it on Android phone

Showing 1-16 of 16 reported issues:

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Common PlantNet Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. PlantNet iPhone Issues and Solutions

  2. PlantNet Android App Issues and Solutions


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