HVB Mobile Banking Reviews

HVB Mobile Banking Reviews

Published by on 2023-12-15

About: Bankgeschäfte sicher von zu Hause und unterwegs erledigen. Mit der HVB Mobile
Banking App erleben Sie modernstes Banking mit einer schnellen und intuitiven
Navigation.


About HVB


What is HVB? The HVB Mobile Banking App allows users to securely manage their banking transactions from anywhere, with a fast and intuitive navigation system. The app offers features such as a bill scanner, mobile trading, and a digital mailbox for accessing bank documents and statements. Users can also integrate accounts from other banks, manage their investments, and access a personal finance manager. The app provides maximum security with features such as Touch ID or Face ID login, appTAN verification, and the ability to lock or unlock credit cards with a single swipe. The app also promotes sustainability by offering digital documents and being recognized for its sustainable engagement.



         

Features


- Check account balances and make payments with the bill scanner

- Integrate accounts from other banks

- Access a personal finance manager

- Manage investments and view portfolio information

- Secure login with Touch ID or Face ID

- Maximum security with appTAN verification and card management

- Receive digital documents such as online statements and credit card bills

- Live chat with a digital assistant or schedule appointments with a financial advisor

- Recognized for sustainable engagement

- Available exclusively for HypoVereinsbank customers

- Available on internet-enabled mobile devices.



Overall User Satisfaction Rating


Positive experience
69.2%

Neutral
31.7%

Negative experience
30.8%

~ from Justuseapp.com NLP analysis of 430 combined software reviews.

Key Benefits of HVB

- The app is useful for checking account balances and making small transfers.

- The appTAN process is available for added security.




13 HVB Reviews

4.2 out of 5

By


Terrible user experience

I've never had an app that's caused me more frustration and actual trouble in my life. The latest in a long string of problems came tonight while trying to log in through HVB and discovering my app-TAN feature has been disabled without any explanation. Going to the website tells me that I can only enable this via HVB , but HVB tells me that I can't even log into HVB without active TANs, so I need to ever so conveniently visit my physical bank branch for help. Wonderful news as this comes on the first day of a business trip to a city without any this app branches. I'm so thankful I have a second bank account with a different bank so I'm not stranded without access to my money.


By


Lousy website

Whenever I am trying to use your online banking I’m getting butterflies in my stomach.
You are obsessed with „Sicherheit“. I am banking with my American bank and my English bank. Both are user friendly.
What is your problem with logging in with a thumb print. It’s sufficient for the police worldwide but not for Hypovereinsbank. Fire your silly web designers and make your website user friendly.


By


Well thought through app

HVB does what I need it to do and it hasn’t failed me yet. It’s straight forward and easy to use.


By


Works well

Useful app


By


Doesn’t work right

Complicated to use, lagging alot, app log in is totally messed up, unreliable service.


By


Can't figure out how to change the language

How do I change the language to English??


By


Updated app, now crashes

I cannot even open HVB after the recent app update. Using iPhone XR, software 13.1.2. Crashes at startup.


By


Just doesn’t work

Bad


By


Schlechteste Banking App die ich kenne

Die this app wirbt mit innovativ und intuitiv. Genau das ist die App nicht, stattdessen hausbacken und kompliziert. Mehr Klicks als vorher. Bisher genutzte Funktionen wurden versteckt!


By


Funktioniert, aber …

Um meinen Kontostand zu überprüfen oder kleine Überweisungen zu machen funktioniert die App, aber … das AppTan verfahren ist sehr umständlich, bei anderen Banken kann ich mit einem swipe eine Transaktion bestätigen, Push Nachrichten funktionieren überhaupt nicht (iPhone) weder bei mir noch bei meiner Frau, und generell ist die App nicht so benutzerfreundlich wie bei anderen Banken. Ich hoffe dass das verbessert wird …


By


Die schlechteste Banking App die ich jemals hatte

Die App und der ganze Prozess mit der AppTan ist absolut lächerlich. Ich habe ein neues Handy und muss dafür über meinen Computer das AppTan Verfahren abschalten um die App auf dem neuen Telefon nutzen zu können. Dummerweise brauche ich aber eine AppTan um mich in meinem Konto einloggen zu können ... was ich aber durch meinen Computer wart freischalten kann. Absolut sinnlos! Auf dem anderen Handy hatte ich Problem mit Fingerprint einzuloggen und musste immer eintippen. Auch sonst ist die App eher schwer zu verstehen.


By


other and smaller banks are better

Diese App ist seit Jahren veraltet. Ueberweisungen waren nicht moeglich, Log-in Daten wurden oft vergessen und Buchungen dauern ewig, dafuer wird aber ein stolzer Preis kassiert fuer die Kontofuehrung. Nachts ist angeblich jeden!!! Tag Datensicherung, daher online Banking nicht moeglich, meist 1-2 Std. Dauer, sowas kenne ich von meinen anderen Banken nicht, hier heisst es dann wirklich Banking 24/7 und auch Ueberweisungen, nicht nur Kontostandsabfrage. this app, muss noch bei vielem aufholen!!


By


AppTAN activation not available on ipad

On the ipad, HVB lets you enroll into the appTAN process, I received the letter from the bank with all instructions to activate the feature but there is no way of getting that "Aufträge zur Freigabe" or any other option when using HVB on ipad. Well, we are in the 21st Century and iOS is the same whether you use it on iphone or ipad. I use an ipad pro because it is more comfortable to work with a big screen and I live abroad, so AppTAN is vital to me. I do not think it would be a big deal to bring that app to the ipad or at least to activate the appTAN when used on an ipad. Please update ASAP!

Edit: I tried on the i-hone as well and there is no way to get the appTAN ID reg to finish the process... So I am stuck with a useless app and a useless letter from the bank.

Edit2: The issue was actually partly on me as I had reinstalled HVB just after having started the registration process, and doing so, the hash is not available until you call the hotline to disable the current code. After disabling the code, I could restart from scratch and now, the hash is available... I think the process is quite heavy as the hash should not change when reinstalling HVB or the device.


By


Gute App

Manchmal hat die App technische Probleme und ich kann mich nicht einloggen - somit dann auch nicht online vom Computer, da ich dazu die App brauche. Alles andere top! Einfache Anwendung und cooles Design.




Is HVB Safe?


Yes. HVB Mobile Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 430 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for HVB Is 69.2/100.


Is HVB Legit?


Yes. HVB Mobile Banking is a totally legit app. This conclusion was arrived at by running over 430 HVB Mobile Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HVB Is 100/100..


Is HVB Mobile Banking not working?


HVB Mobile Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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