Untis app not working? crashes or has problems?

Untis Status

Last Updated on 2024-10-27 by Untis GmbH

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340 User reports:
App has problems

User reports 340

⚠️ Most reported problems ⚠️

36.8%

Not working

34.4%

Connection

14.4%

Crashes

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Untis Mobile? Report Issue

Common Untis Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Untis app on iOS and Android devices. Solve all Untis app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Untis iPhone Issues and Solutions

Untis iOS app crashes, not working, errors
Untis iOS app network issues
Untis on iOS has black/white screen

Untis Android App Issues and Solutions

Untis has errors/crashing/not working
Untis server network connectivity issues
Untis has black screen

Untis iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Untis app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Untis app crashes or not working on Iphone (iOS):

Close and restart the Untis app on iPhone
Update Untis app to the Latest Version for iOS
Uninstall and reinstall Untis iPhone app
Update your iPhone to the latest iOS version

Fix Untis on iPhone unable to connect to server/internet connection issues::

To resolve Untis network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Untis black/white screen (blank screen) on iPhone:

Follow the Untis iOS app troubleshooting guide Here →

Untis Android App Issues and Solutions

Fix Untis not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Untis app issues:

Force Stop the Untis App
1. On android, goto "Settings" » click Untis app. » click "Force Stop".

Update Untis to the latest version on PlayStore

Clear Untis App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Untis app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Untis.

Fix Untis unable to contact server/ Untis internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Untis » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Untis » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Untis on android.

Solve Untis black/white screens issue on Android:

Follow the Untis android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Untis GmbH, developers of Untis.

About this app

Regardless of whether you need to schedule a complex timetable, administer digital class registers, coordinate parent-teacher days, plan resources or schedule break supervisions: this app assists you in all your complex tasks with bespoke solutions - and has been doing so for over 50 years. Over 26. 000 educational institutions worldwide – from elementary schools to complex universities – work with our products. Digital Class Book, Appointments, Parents-teacher days and much more – expand Untis 's functionality. this app is the all-in-one solution for professional scheduling, substitution planning and school communication. With this app Mobile, you have all functions of WebUntis on the go and all important information for a smooth school day are available at all times. - Messages: Parent letters, important announcements, ... Additional WebUntis modules – e. g. A regional network of partner companies enables the best support of our customers locally.