My 76 Status

Last Updated on 2023-03-22 by Phillips 66 Company

I have a problem with My 76

Are you having issues? Select the issue you are having below and provide feedback to My 76.

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⚠️ Most reported problems ⚠️

Crashes

100.0%

24 hour clock ⏰

- Mobile app not recommended for gas purchases with Apple Pay, especially if you use an Apple Card

- Transaction will show as “pending” for a day or two, then show as completed when the transaction has cleared

- Spontaneous disappearance of gas purchases with Apple Pay via their app for 1 to 2 days

- Poor customer service

Common My 76 Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve My 76 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the My 76 App
1. On android, goto Settings » My 76 » click [Force Stop]

Clear My 76 App Cache and Data:
1. On android, goto Settings » Apps » My 76 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart My 76.

On android, goto Settings » Apps or Manage Apps tab.
Click My 76 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto My 76 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch My 76

E-Mail: cservice@p66.com

Website: 🌍 Visit Fuel Forward Website

Privacy Policy: http://www.phillips66.com/EN/utilities/Pages/privacy.aspx

Developer: Phillips 66 Mobility

Mar 08, 2025, 02:52 PM
a user from Arcadia, United States reported problems with My 76 : Crashes
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