Play RTS Status

Last Updated on 2024-10-23 by RTS Radio Television Suisse, Succursale de la SSR

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⚠️ Most reported problems ⚠️

Not working

58.3%

Photo/Video

16.7%

Audio

8.3%

24 hour clock ⏰

Irfan 2022-08-20

Disney Channel not working plz solve this problem

Showing 1-1 of 1 reported issues:

Common Play RTS Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Play RTS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Play RTS App
1. On android, goto Settings » Play RTS » click [Force Stop]

Clear Play RTS App Cache and Data:
1. On android, goto Settings » Apps » Play RTS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Play RTS.

On android, goto Settings » Apps or Manage Apps tab.
Click Play RTS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Play RTS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Play RTS

E-Mail: support.play@rts.ch

Website: 🌍 Visit Play RTS Website

Privacy Policy: http://www.rtsentreprise.ch/conditions-generales/

Developer: RTS Radio Télévision Suisse

Feb 21, 2025, 06:33 AM
a user from Saxon, Switzerland reported problems with Play RTS : Audio
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