SL-Journey planner and tickets app not working? crashes or has problems?

SL-Journey planner and tickets Status


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⚠️ Most reported problems ⚠️

Something else
68.2%

Not working
22.7%

Crashes
9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SL-Journey planner and tickets Problems 😠👌🔥

- App has been crashing intermittently ever since iOS 9.x beta started

- Unable to click into the map

- Map is useless unless looking for a major attraction

- None of my cards work to pay for tickets

- Route creation is not very optimized

  15 Reported Issues: 😵🆘🛟🚨📢

Duminda
2023-05-01

Can't pay for tickets neither via swish or cards.

Adnanna
2023-05-01

The payment service is crashing, can’t pay for tickets

Riyad Rahman
2022-08-31

SL app keeps stopping! I have a monthly subscription. Is there any alternatives?

Anandini Saha
2022-08-30

SL app not opening. "SL closed because this app has a bug". No updates available for the app either! How do I travel without the app working!?

Sujit
2022-08-30

App keep crashing...I have already paid for a weekly pass that I can t use with the app

Mel
2022-08-30

App keeps crashing even after update

Andrea
2022-08-30

SL app won't open. Crashes every time, can't show my ticket.

Sid
2022-08-30

SL app crash when started so I cannot open my tickets.

Marla Hörmann
2022-08-14

The app does not accept my credit card after verified by visa was successful

Maryna
2022-07-04

App stopped accepting debit card which was used many times before in this app. Doesn't accept any card at all.

Farook
2022-06-25

Not able to input destination

Diana
2022-06-16

SL app crash when started so I cannot open my tickets.

Susan Carbert
2022-05-14

cannot pay for a ticket very frustrating

Kristina
2022-04-27

Credit card processing error (used this card successfully previously) - cannot buy tickets.

Majid
2022-04-25

The app is not working properly, I always get ( no trips found) in my search

Showing 1-15 of 15

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Common SL-Journey planner and tickets Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AB Storstockholms Lokaltrafik, developers of SL-Journey planner and tickets.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SL-Journey planner and tickets Website

Privacy Policy: https://sl.se/sv/info/kundservice/personuppgifter/sl-appen-integritetspolicy

Developer: AB Storstockholms Lokaltrafik




About this app

A convenient way to buy tickets for public transport in Stockholm with SL and get live network service updates. - Plan your journey with realtime information and buy a ticket for that journey. - Check for service disruptions and view the next departure from a certain stop or station. - Manage your tickets and get a receipt for your ticket directly to your email inbox.  Plan your trip, buy mobile tickets and get service updates.  This is the official app for public transport in Stockholm.  SLJourneyplannerandtickets will use GPS to find your position for trip searches from your location.