Company Name: AB Storstockholms Lokaltrafik
About: This is the official app for public transport in Stockholm. Plan your trip, buy
mobile tickets and get service updates.
Listed below are our top recommendations on how to get in contact with SL-Journey planner and tickets. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SL-Journey planner and tickets. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Blipity
I used to love the app because it always showed the walking part to the final destination and which side of street for the bus stop. Now it doesn't show the end point of the search on the journey map, just the start and end points of the subway, bus, tram, etc used in the route selection. The map is useless unless you are looking for a major attraction. Google maps doesn't always have the best walking map (sometimes it shows impossible paths unless you can leap tall buildings in a single bound) and shows a straight line for a bus route. Guess I should go old school with a map.
by Jacob6838
It has potential, all of the components are there, but it just isn’t useful for anything. None of my cards work to pay for tickets, it was slow to even tell me it was failing. It’s route creation is not very optimized, Google maps beats it by a long shot. It wants me to take 1 bus and 3 trains and Google maps can just have me take 2 buses which is way cheaper and still gets me there a minute earlier. I just don’t see a use for the app in its current configuration
by Glittergamer365
It’s crazy how one of the most well known cities in the world can have such a terrible transportation app. You’re not even able to buy tickets in advance and there are so many glitches and other issues. This has been persisting for months now.
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