Contact SL-Journey planner and tickets

Contact SL Journey planner and tickets Support


Company Name:

About: This is the official app for public transport in Stockholm. Plan your trip, buy
mobile tickets and get service updates.


 
  2024-06-27

SL Journey planner and tickets Customer Service 👿🤬😡😠💢😤

SL-Journey planner and tickets Contact Information

Listed below are our top recommendations on how to get in contact with SL-Journey planner and tickets. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SL-Journey planner and tickets. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SL-Journey planner and tickets Website

Privacy Policy: https://sl.se/sv/info/kundservice/personuppgifter/sl-appen-integritetspolicy

Developer: AB Storstockholms Lokaltrafik







Read 3 Customer Service Reviews 😭😔💔

2.0 out of 5

It's hard to lose functionality, but it did.

2022-04-29

by Blipity

I used to love the app because it always showed the walking part to the final destination and which side of street for the bus stop. Now it doesn't show the end point of the search on the journey map, just the start and end points of the subway, bus, tram, etc used in the route selection. The map is useless unless you are looking for a major attraction. Google maps doesn't always have the best walking map (sometimes it shows impossible paths unless you can leap tall buildings in a single bound) and shows a straight line for a bus route. Guess I should go old school with a map.

Practically useless

2022-05-06

by Jacob6838

It has potential, all of the components are there, but it just isn’t useful for anything. None of my cards work to pay for tickets, it was slow to even tell me it was failing. It’s route creation is not very optimized, Google maps beats it by a long shot. It wants me to take 1 bus and 3 trains and Google maps can just have me take 2 buses which is way cheaper and still gets me there a minute earlier. I just don’t see a use for the app in its current configuration

Embarassing

2022-05-13

by Glittergamer365

It’s crazy how one of the most well known cities in the world can have such a terrible transportation app. You’re not even able to buy tickets in advance and there are so many glitches and other issues. This has been persisting for months now.


Have a Problem with SL-Journey planner and tickets? Report Issue




Why should I report an Issue with SL-Journey planner and tickets?

  1. Pulling issues faced by users like you is a good way to draw attention of SL-Journey planner and tickets to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SL-Journey planner and tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SL-Journey planner and tickets.


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