Are you having issues? Select the issue you are having below and provide feedback to MB WAY.
Cons
- Impossibilitada de voltar a tirar vantagem da MB Challenge
- Separador "MB Challenge" na aplicação não funciona
- Forçada a actualizar o meu sistema operativo de modo a poder continuar a participar
- Não envia o código para configurar
- Apenas aceita 6 dígitos quando se autentica no telemóvel
The app appears not to be working. The confirmation request either is not received or it is received and quickly disappears. The purchase is not completed.
My iPhone will not work with this app. The code that I receive in the messages does not show up above the keyboard and so I cannot enter it into the area requiring it. I cannot confirm my phone and use the app because of it.
I can't enter the code to register on the app. It is weird. Any ideas
Hi, My App crashes when I try to open and go back immediately to the phone screen. I dont know if is the case but yesterday associated my Euroticket endenred card and was when I notice. And I have a Iphonne 11 just to know if is some issue with the brand.
App crashes when logging in with my phone number. I’m unable to use the all at all.
App freezes when processing details almost every time. I was able to use it once. I have an Umidigi F1 with Android 9.
Complete guide to troubleshoot MB WAY app on iOS and Android devices. Solve all MB WAY app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SIBS FPS, developers of MB WAY.
Just select the “Pedir Dinheiro” button in MBWAY , choose the contact to whom you want to request the money, insert the amount, and confirm the transaction. Select “Levantar Dinheiro”, choose the amount and the option “Partilhe o código de levantamento com outra pessoa”, select the phone number of that person and enter your MB WAY PIN or touch ID or face ID! Just select the “Dividir Conta” button in MBWAY , choose the contacts that you want to split the account with, insert the total amount and confirm the operation. Just press the “Enviar Dinheiro” button in MBWAY , choose a contact, insert the amount to send and enter your MB WAY PIN or touch ID or face ID. Then, with the code generated, go to a MULTIBANCO ATM, press the green button and choose the option "Levantar Dinheiro", enter the code and withdraw your money. To pay at online stores, select the MB WAY payment method, insert your mobile number and you will receive a notification to confirm the in-app payment. To Withdraw Money with MB WAY click on “Levantar Dinheiro” in MBWAY , choose the amount and enter your PIN. When you pay in-store purchases, just select the “Pagar com MB WAY” button. - QR Code – Select the option in your app, and read the QR Code at the payment terminal. You can purchase and pay in-stores with MB WAY QR code displayed at the POS, buy online with MB NET virtual cards, find charities, and even win prizes using CHALLENGE! In the online store, select “Pagar com Cartão” and insert the MB NET card data (number, expiration and CVV). You can send, receive, request money and split bills without carrying your wallet. You do not have to enter or share any real data on your actual cards at the online store. To pay your online purchases, access the MB WAY app and create an MB NET card at the “Criar Cartão MB NET” option. Your contact will receive a notification with your money request. Associate your mobile number to your bank card, and you will be able to make all payments with your smartphone. If your purchase exceeds the threshold for PIN authentication, you must authorize the purchase, and just then you will receive the confirmation.