CitizensBank24 Reviews

CitizensBank24 Reviews

Published by on 2026-04-07

🏷️ About: Citizens Bank Mobile Banking gives you easy access to your accounts wherever you go – 24/7 from your smart device. • Check Account Balances • See recent transaction • Deposit Checks with Remote Deposit • Transfer money between accounts • View Alerts • Pay Bill Mobile Banking delivers exceptional security and it’s a FREE service* for Citizens’s Bank-By-Net personal banking customers.


       


Is CitizensBank24 Safe to Use?

We Investigate the app owner's website (Citizensbank24.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
61.8%

🤬 Negative experience
38.0%

🫥 Neutral
0.1%

~ from Justuseapp.com NLP analysis of 1,082 combined software reviews.

Is CitizensBank24 Safe?
CitizensBank24 is very safe to use.
61.9/100

  Safety Analysis »»

Is CitizensBank24 Legit?
CitizensBank24 looks authentic and legitimate.
62.1/100



Read 9 Customer Service Reviews 😠💢

4.9 out of 5
New update is horrible

Makes me consider switching to a new because of this new app

Garbage

CitizensBank24 is about as fast as a blind turtle named Bobby who lost his legs in Vietnam!! It has technical issues every single day!!! Get your act together people!

Update 4/2017

I do not like the updated app. When you view details of transactions, it doesn't show the vendor. That is useless.

Love the bank - Hate the app!

Bank app shows some deposits as if they are added into the balance - they are not. Transactions are moved out of order often causing me to sometimes subtract them twice. Someone needs to completely overhaul CitizensBank24!

Good app but limited functions

I miss the convenience of paying all my bills straight from one place. I wish there were a few more options within CitizensBank24 like bill pay.

Love CB24

This bank is wonderful and caring! CitizensBank24 usually works great, but if it doesn’t I can call the bank and they help me fix it right away. I can always talk to a live person!

Babby

Me

Love the app

Been with citizens for awhile now. Good bank, good app. Would definitely recommend

I love this app!!!!!

CitizensBank24 is awesome!! It's super fast and I love the thumbprint authentication!



Is CitizensBank24 Safe? 🙏

CitizensBank24 is very safe to use. JustUseApp Safety Score for CitizensBank24 is 61.9/100.
This assessment is based on our NLP analysis of 1,082 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

89.2% of users say app is safe 👍
89.2%

9.8% of users have some concerns ⚠️
9.8%

1% of users say app is risky 🚨
1%


Is CitizensBank24 Legit? 💯

CitizensBank24 looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for CitizensBank24 is 62.1/100 .
This conclusion is based on analysis of 1,082 user reviews.

🔏 Privacy & Data Safety

CitizensBank24 collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location



How was your experience with CitizensBank24? Post a Review




Features

Citizens Bank Mobile Banking gives you easy access to your accounts wherever you go – 24/7 from your smart device.

Mobile Banking delivers exceptional security and it’s a FREE service* for Citizens’s Bank-By-Net personal banking customers.

Your cell phone provider may charge additional fees for web access or text messages.

* Most web-enabled cell phones can be used with our mobile banking service.

Consult your phone provider for details.

  Contact Support
Developer:
Citco Community Bancshares, Inc