DragonPass app not working? crashes or has problems?

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14 User reports:
App has problems
 User reports 14

⚠️ Most reported problems ⚠️
Login
56.3%

Connection
25.0%

Something else
12.5%

Not working
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
P
PRAGASH A/L POOGAVARNUM:

[Solved] Invalid to Airport Name

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solution
J
John:

Login does not work on iOS, but web login is ok.

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solution
P
PRAGASH A/L POOGAVARNUM:

Invalid Airport Name

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solution
F
Frances Ostry:

Dragon Pass will not allow me to enrol with my eligible Visa Infinite Privilege card

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solution
F
Frances Ostry:

Dragon Pass will not accept my eligible Visa Infinite Privilege card

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solution

📋 2 Reported Issues:

R
Rachel Ennis 2024-06-14

Dragonpass will not accept my card details - it says 'ingenio epayment have reported an issue' and I have tried multiple cards.

D
Derik Abrahams 2023-09-09

We have been traveling and wanted to use DragonPass to enter a lounge in U.K. We were denied access, although we were able to use our passes in Toronto. Every time we travel we have problems with DP. Very very dissatisfied with your App, since we are constantly having problems with it. Will consider cancelling my World Elite Master Card! when I try to join, it keeps asking for a four digit access code???

Showing 1-2 of 2 reported issues:

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Common DragonPass Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. DragonPass iPhone Issues and Solutions

  2. DragonPass Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: info@dragonpass.com.cn

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Developer: DragonPass Company Limited




‼️ Outages Happening Right Now

  • Apr 06, 2025, 08:35 PM

    a user from Thunder Bay, Canada reported problems with DragonPass : Login

  • Mar 24, 2025, 01:10 PM

    a user from Camelford, United Kingdom reported problems with DragonPass : Login

  • Mar 24, 2025, 10:25 AM

    a user from Southampton, United Kingdom reported problems with DragonPass : Connection

  • Mar 01, 2025, 10:06 AM

    a user from Oxford, United Kingdom reported problems with DragonPass : Login

  • Feb 19, 2025, 07:08 PM

    a user from Waltham Cross, United Kingdom reported problems with DragonPass : Login

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