Are you having issues? Select the issue you are having below and provide feedback to DragonPass.
Dragonpass will not accept my card details - it says 'ingenio epayment have reported an issue' and I have tried multiple cards.
We have been traveling and wanted to use DragonPass to enter a lounge in U.K. We were denied access, although we were able to use our passes in Toronto. Every time we travel we have problems with DP. Very very dissatisfied with your App, since we are constantly having problems with it. Will consider cancelling my World Elite Master Card! when I try to join, it keeps asking for a four digit access code???
Complete guide to troubleshoot DragonPass app on iOS and Android devices. Solve all DragonPass app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dragon Pass Company Limited, developers of DragonPass.
See full details including locations and opening times. •Stay up to date and check your current membership, lounge visits, and visit history. With this app you can enjoy a range of travel benefits and privileges at over 800 airports worldwide. •Search and access our core airport services, including lounges, dining, transport and meet and greet. If you have received your this app membership from Barclays, RBS, Natwest, Ulster or Co-Op, please download the relevant Premier App as mentioned in your welcome letter. For all bank cardholders who are issued with this app membership, please check the details that in your welcome material for information on benefit entitlement and how to use your membership.