Contact DragonPass

Contact DragonPass Support

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About: With DragonPass you can enjoy a range of travel benefits and privileges at over
800 airports worldwide. Use the app to; •Search and access our core airport
services, including lounges, dining, transport and meet and greet.



How to Contact DragonPass Customer Service/Support

DragonPass Contact Information

Listed below are our top recommendations on how to get in contact with DragonPass. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DragonPass. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: DragonPass Company Limited

E-Mail: [email protected]

Website: Visit DragonPass Website

71.43% Contact Match

Developer: DragonPass Company Limited

E-Mail: [email protected]

Website: Visit DragonPass Company Limited Website








Reported Issues: 8 Comments

1.7 out of 5

By william charron

3 months ago

I can not change my password. the message said they would send a code but never got one. BMO world elite card.

By Sandra L Myers

8 months ago

I have been on the phone with BMO and put in a complaint in which they passed on. I used my dragonpass this month in Calgary and I was charged $84.81 on my credit card. My mastercard world elite gives me 4 visits per year and since I paid and the new year started in June I am entitled to 4 more. Why this 3rd party that mastercard is using is not working out for me and I told them if this is not settled I am cancelling my card. I do not need this frustration every time I want to go away. I pay $150.00 a year for this card and think that is too much for what I and I assume many have to go through. I would appreciate a response and a refund as soon as possible. Sandra Myers

By Geoff Lyons

10 months ago

I get complimentary asses from my CIBC Bank; however Dragon Pass sent an email advising that I have to sing on and update my information. When on their webpage (I assume it was their webpage and not a scam); it offered 3 types of membership, with varying rates, and for me to enter my Visa details. My present membership included that complimentary passes from my Bank; therefore I have no intention to take out a membership, nor provide my visa details! My attempts to contract them with the email contact bounced back, leading me to believe that this could well be scam? HAs anyone else had this email, and determined that it is indeed a scam?

By larry alan kendall

1 year ago

i was denied access to the lounge in costa rica on Wed Feb 15th and would like to know why al

By larry alan kendall

1 year ago

Refused entry with my paper with my number on it in Costa Rica they pretty much laughed at me . i would like someone to contact me. Al

By Lady McNugget


Unable to use

I’m literally unable to use this or the Premier app. Despite receiving a confirmation email with my membership number, I am not able to login at all due to “incorrect email address”. I cannot contact customer support for the same reason. I also cannot log in with my provided membership number. Absolutely not worth using.



By Billy5566


Terrible product by a sketchy company

App crashes constantly and I’m forced to use this by my bank even though my data is stored in China. Yea, I trust China with my data...no thanks.



By Adrianmiami


So bad you think you are in China

Wow what a bad App. Not that I had expected anytelse ,though .... Commie Trash




Have a Problem with DragonPass? Report Issue

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Why should I report an Issue with DragonPass?

  1. Pulling issues faced by users like you is a good way to draw attention of DragonPass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DragonPass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DragonPass.


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