🏷️ About: With DragonPass you can enjoy a range of travel benefits and privileges at over 800 airports worldwide. Use the app to; •Search and access our core airport services, including lounges, dining, transport and meet and greet.
by Lady McNugget
I’m literally unable to use this or the Premier app. Despite receiving a confirmation email with my membership number, I am not able to login at all due to “incorrect email address”. I cannot contact customer support for the same reason. I also cannot log in with my provided membership number. Absolutely not worth using.
by Billy5566
App crashes constantly and I’m forced to use this by my bank even though my data is stored in China. Yea, I trust China with my data...no thanks.
by Oliboycastro
Package signature error
by Adrianmiami
Wow what a bad App. Not that I had expected anytelse ,though .... Commie Trash
by MWong987
As a Canadian mastercard holder, the Mastercard Travel Pass app works and this one does not.
by Kayray In Cottbus
DragonPass worked for me one time, then ever since I have been unable to log in, which was a pain because i got a membership to use lounges and then couldn’t get in. The contact us section doesn’t work, every email address you enter in gives the response that it isn’t a valid email address. I tried calling the number and got a busy signal three times. I emailed support a week ago and haven’t heard back. Is DragonPass just harvesting people’s data? It has so many issues.
by Jtooo
I was at New York JFK airport today. My membership is the Visa Airport Companion powered by this app (comes with a premium Visa card). I tried accessing both Virgin Atlantic clubhouse and Prime class lounge in JFK airport and got rejected at the entrance both times. I was told they do not accept this app (even though DragonPass show those lounges in the list).
This is ridiculous! Such an embarrassing and frustrating experience. Waste of my time and money to get this pass and the credit card in the first place, and also to walk around in the airport to different lounges to get rejected!
by ArtagelZero
DragonPass just gets stuck at a spinning globe on launch. No usability.
by Hjvr
DragonPass does not work at all, get stuck and supposedly cannot connect to the Internet. I hope that, somehow, the rewards program is less useless than this. Shockingly unprofessional for a large entity in the customer service industry to not even be able to create a basic and get it to start up.
by User2028ah
Useless
by DaveA.
A lot of the UI text is not translated very well, leading to difficulty using it. I’ve just started using it so I hope that is one of the big reasons behind other people’s complaints….
by Giovanni Jolliffrcijxaeu
Great app and locations ? there is so many lounges available for the consumer and mostly nearly every country around the world. Great job guys ?
Yes. DragonPass is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 82 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for DragonPass Is 38.3/100.
Yes. DragonPass is legit, but not 100% legit to us. This conclusion was arrived at by running over 82 DragonPass User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DragonPass Is 58.9/100..
DragonPass works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
For all bank cardholders who are issued with DragonPass membership, please check the details that in your welcome material for information on benefit entitlement and how to use your membership.
If you have received your DragonPass membership from Barclays, RBS, Natwest, Ulster or Co-Op, please download the relevant Premier App as mentioned in your welcome letter.
•Stay up to date and check your current membership, lounge visits, and visit history.
•Search and access our core airport services, including lounges, dining, transport and meet and greet.
With DragonPass you can enjoy a range of travel benefits and privileges at over 800 airports worldwide.
See full details including locations and opening times.
