U.S. Bank ReliaCard Reviews

U.S. Bank ReliaCard Reviews

Published by on 2024-09-10

🏷️ About: Exclusively for use with your U.S.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
43.4%

😎👌🔥 Positive experience
39.6%

🙄💅🫥 Neutral
17.0%

~ from Justuseapp.com NLP analysis of 209,339 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Transfers to bank accounts are free and fast

- Provides nationwide directions to in-network ATM machines with no withdrawal fee

- Updates instantly when purchases are made

- Above average daily spending limits

- Advanced security to keep money safe

- Any transaction alert you could possibly need

- Section dedicated to financial programs and offers

- Works for any type of credit card purchase



Read 41 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Ridiculous

2022-05-22

While the customer service is great for the initial call, just hope you don’t need to change your address. I changed mine and they locked my account up with no notification from them. I called and was told I needed to fax proof of residency, which I did 4 days ago and I’m still waiting for them to... Show more

Money is missing

2022-06-23

This card and app make it so easy for hackers and identity thieves, especially ones you think are your friends, to hijack your account and steal funds. When I call the number on the back, it’s not for pandemic unemployment, so they don’t want to help me, when I call the number USBankReliaCard tell... Show more

Over all very poor bank and set up

2022-07-24

There are so many things wrong with this bank, its system and how it’s set up. I have this card to use for my unemployment. First of all, if you work in two different states, you have to use two different cards and create two different accounts. It will not let you add a second card to your account... Show more

Terrible awful horrible

2022-08-25

I wish I could give this whole entity no stars..

I am grateful for SOME way and platform to receive and manage money, but people ought to go with their local banks in which they are familiar with their services, and their money is supporting their local economy.

ReliaCard systems a... Show more

Buggy app + atrocious customer service

2022-09-26

Every time I've tried to sign in, an error pops up that reads "There's a problem on our end". I even tried signing in on PC and it kept telling me I had the wrong password when I KNEW it was the right one, and it continued to tell me that even after resetting the password, to the point where my car... Show more

Functional but NOT SAFE!!!

2022-10-27

I’ve been using this car since the pandemic and I have had large sums of money stolen from me through USBankReliaCard. Somehow somebody went in and was able to change my password my email account and all the security questions. This of course completely locked me out of the account and allowed the... Show more

It’s basic and historically it’s difficult to access your whole balance

2022-11-28

However it’s those same security features that will prevent someone from withdrawing your entire balance if they get their hands on your card and have decidedly bad intentions ...well... this card has a number of fail safe measures in place to help your money ... remain your money. The benefits of ... Show more

Enable the account and routing numbers accessible within the app

2022-12-29

I don’t know if it’s already possible to obtain both of the numbers and I’ve just been searching for them in the wrong places but I’m pretty sure that they are not available within USBankReliaCard or on the website. I’m trying to transfer funds from one account to this account and it’s not possibl... Show more

Transactions

2023-01-30

Transaction posts are being posted unbelievably slow, to the point I feel like I’m losing money somehow but can’t track it because of the system, I have a bunch of pending transactions rightnow that I know already went through but they still appear pending on my app. My balance appears as if the mo... Show more

Well done y’all.

2023-03-03

Actually I’m well off with technology but my mother lol old biker chick ya know old lady all her life she hate technology. Anyway I ran into a prob where my non tech mother had to use my phone of course I have USBankReliaCard I send money all over from it takes seconds by far killing your competit... Show more

Thanks 😊

2023-04-01

I feeling the reliaCard I been doing prepaid cards for years. I did banks for years yes I admit I a lot of times I didn’t keep up with my check book as much but I can calculate money in my head but banks have to many fees for everything then when purchase something back then at first they run the c... Show more

ReliaCard

2023-05-03

Always have problems with my card. It has had to be replaced 3 times because it just stops working. When you call customer service to get things figured out it either takes 20-25 minutes to talk to somebody, or after you go through all the prompts, which takes 5 minutes, it rings like 3 times then ... Show more

Reliable it’s in the name.

2023-06-03

Ever since I received my card through the mail the application and user friendly setting and format has been surprisingly easy to interface with aswell as very informative when trying to get specific details about your account you can see a full disclosure in regards to your information availabilit... Show more

Solid App

2023-07-05

When I first started using the US Bank Reliacard app, it wasn’t anything to write home about. That was almost two years ago when the pandemic hit. Since then there have been a number of significant improvements to it’s functionality. I now couldn’t ask for more than it currently provides. I’ve all ... Show more

Easy to use

2023-08-05

USBankReliaCard is very user friendly and easy to use. However the card never works therefore I am only able to use my money when I transfer it to another account at my expense. When I called customer service to find a way to be able to use my card they told me there was nothing they could do for ... Show more

It’s been working fine for me!

2023-09-06

I haven’t had any problems with USBankReliaCard senses I have had it. Everything is working like it should with no issues.

If you ever have problems and need to talk to someone on the phone about your card itself that’s another thing when my card expired I had to waited 3 hours to talk to ... Show more

Great App for a “Pop-Up” App

2023-10-08

USBankReliaCard was designed quickly in order to meet the needs of the people. The reason I didn’t give 5 stars is USBankReliaCard does have a few minor problems, but the ones that existed before were quickly found and fixed. That being said, there is a minor glitch, sometimes after signing into ... Show more

PUA: No qualms mentioned in other reviews

2023-11-08

Coming from someone using USBankReliaCard /card for Pandemic Unemployment Assistance (PUA); to me, USBankReliaCard has seemed realistically accessible to the wide demographic range, as well as the astonishing sheer bread and number of people who will be using it. Large buttons and icons, fairly in... Show more

Not sure why some people are unhappy—this app is awesome!

2023-12-10

I recently received my ReliaCard for my unemployment benefits, and so far I’m extremely pleased with their services. My unemployment funds are usually deposited on to my card on Wednesdays, and by Friday, two days later, after I’ve transferred my funds from my ReliaCard to my bank account, my money... Show more

So far so good

2024-01-10

I just made my first purchase using this card to buy some supplies, then I checked USBankReliaCard and you can see your activity on the card instantly which is fabulous.
My problem is with the card itself. I’m having trouble withdrawing money from an ATM and USBankReliaCard doesn’t answer any ... Show more

No stars

2025-01-23

USBankReliaCard is horrible. I can’t even log into it. Every time I open USBankReliaCard it take a minute to load & then it says a host error has offered. Other times it just says authentication failed. I can hardly ever check my balance. Worst app on my phone, if the phone system wasn’t so t... Show more

Crash on launch

2025-01-23

Installed it, first several times I tried opening it, it crashed. "Some error occurred" was literally the message I got.

After several more tries, it finally let me try to log in, but then errored out again with "A server with the specified hostname could not be found." This is repeatable.... Show more

Terrible

2025-01-23

For a company that got the contract with the state for unemployment disbursements, you would think it’s professional, streamlined and up to par. Terrible app. And then charging to transfer money is a total joke. What a crock! Or crook. Both I presume. Definitely switching and getting rid of this ba... Show more

Error and ATM feature not working

2025-01-23

I have had USBankReliaCard for quite a while. I use it my online banking. Unfortunately I have been unsuccessful and being able to use the ATM feature at all. I didn’t let that bother me. But now when I try to go to USBankReliaCard and logon it tells me that there’s a host error and I need to upd... Show more

App rarely works

2025-01-23

I’ve had USBankReliaCard over a long period of time. 9.5 times out of 10, USBankReliaCard doesn’t work, I cant log into my account or I get errors. Also, I can log in and a few minutes later, be told my log in info is incorrect or doesn’t exist. Very poor app. I would’ve though by now they’d get ... Show more

Update app

2025-01-23

Every time I go to log in it tells me the host certificate is about to expire and that I need to update USBankReliaCard however there is no way to update USBankReliaCard in USBankReliaCard Store. I have deleted USBankReliaCard and reinstalled it twice now and that message is still there. I have... Show more

Assistance is needed

2025-01-23

Every time is attempt to log into USBankReliaCard I receive a message that says Host certificate is about to expire. Please update your app. I keep trying to update USBankReliaCard but there’s never an update available. It only gives me the option to open USBankReliaCard . Does that mean that whe... Show more

Fair

2025-01-23

I downloaded USBankReliaCard for two basic purposes. One to check my balance, and two to locate the nearest no fee atm machine. The ATM locator feature does nothing at all, opens a generic map picture and freezes there. There is no icon listed for USBankReliaCard anywhere in my settings either fo... Show more

Needs Better IT

2025-01-23

USBankReliaCard functions decent enough. No where to retrieve your monthly statement. Went to website and keep getting error (tried other browsers phone etc and another pc). They refuse to email it and will only mail it for security. Which honestly mail can be lost and stolen vs emailing it to... Show more

Features

2025-01-23

USBankReliaCard is easy to use & convenient, however, I’m not down with the current fee charge when I transfer $ to another bank acct when I wasn’t getting charged a fee before and then the features option the locate atms near me does not work & hasn’t ever worked.

Update App - Host Certificate About To Expire

2025-01-23

Every time I go to log into USBankReliaCard recently I get a pop up message that tells me the host certificate is about to expire and that I need to update my app. However, there is no update available for USBankReliaCard . Other than that it works fine.

Worked perfectly once the regular website failed repeatedly!

2025-01-23

I don’t understand the negative reviews at all because NOW my card works again after I had sudden website error messages! This is an extremely easy to use APP! Thank you!🙏

User mistakes.

2025-01-23

You must allow USBankReliaCard to access your location first so it can locate atms in your area. When the generic map appears tap on the “atm near me” from there it’s elementary.

Error

2025-01-23

Needs to fix the error saying certification about to expire.. please fix it. I use USBankReliaCard a lot to check my balance

None of the bad reviews are correct

2025-01-23

I have had USBankReliaCard for 2 years now and the 1 star ratings are easily fixed through US Bank itself. I have never had problems, my bank account is accurately displayed, and the alerts for spending and deposits are nearly instant. It's a great app.

Nicolaus Cohen
2025-01-07

I tried to transfer money from Reliacard to my personal account. The transaction was performed on their side but the money never... Show more

Markeisha Ealey
2023-02-08

I had an awful experience to the point I never want to deal this this company again. My card was denied on at two different loca... Show more

Yolanda Felton
2022-07-22

PISS POOR CUSTOMER SERVICE Senior Agent, Ms. Heather thanks for hanging up on me which prompted this review! Hahaha! So you don'... Show more

Sheri
2022-06-15

My Issue is How can a human being come to work and not do it. I list my card and need another one still need another one. Call t... Show more

Jaclyn York
2022-01-26

I have been trying to get a replacement card since November because I knew that my card was expiring at the end of Year. I stil... Show more

Kijuana
2021-10-02

Pls update my card account contact information



Is U S Bank ReliaCard Safe? 🤗🙏


Yes. U.S. Bank ReliaCard is very safe to use. This is based on our NLP (Natural language processing) analysis of over 209,339 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for U S Bank ReliaCard Is 47.7/100.


Is U S Bank ReliaCard Legit? 💯


Yes. U.S. Bank ReliaCard is a totally legit app. This conclusion was arrived at by running over 209,339 U.S. Bank ReliaCard User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for U S Bank ReliaCard Is 68.1/100..


Is U.S. Bank ReliaCard not working? 🚨


U.S. Bank ReliaCard works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $18.66


How was your experience with U.S. Bank ReliaCard? Post a Review




Features

• Don’t have a bank account? Enrolling is easy in the mobile banking app.

• Budgeting & spend tracking – review monthly statements and enhanced transaction details.

The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be.

• Security & control – receive alerts on charges, low balances and real-time purchase notifications.

• Activate your card, change your PIN, report a lost or stolen card or order a new card within the app.

• Get customized alerts on loads, purchases, new card mailings, and more.

U.S. Bank is committed to protecting your privacy and security.

Get more done with an enhanced experience, easier navigation, and help when you need it.

• Set up Face ID® or Touch ID for a more convenient login experience.

• Explore the Help Center for answers to commonly asked questions.

• View recent transaction details with just a tap.

Exclusively for use with your U.S. Bank ReliaCard®.

• Simple log in using your unique username and password.

• Access commonly used features from the quick-action menu.

  Customer Service/Support
Developer:
U.S. Bancorp

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