Contact XMEye Support
Company Name: HangZhou XiongMai Technology
About: XMEye is video monitoring software for IPC and DVR. With cloud technology, easy
log in by the device's serial number to show the live view monitoring video to
phone and do operation accordingly.
XMEye Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with XMEye. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact XMEye. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HangZhou XiongMai Technology
Read 3 Customer Service Reviews 😭😔💔
Password problem on Mobile Data (WAN), works on local WiFi!
by Sterkur
Oct 2020.
After upgrading the app early summer of 2020 I’ve been unable to view the camera over Mobile Data. The camera asks for password and the app fails to recognize the password and does not open the camera. If I’m using local WiFi there are no problems. I’m using an older version of the app on my iPad and it works both on local WiFi and Mobile Data (WAN) so there’s not a problem with the camera.
The developer refuses to respond or fix the issue which according to reviews, many users are experiencing. There has been an upgrade since but the developer fails to address the issue.
This renders the app unusable and hence one star.
Nov. 2020
I just installed a new update and the app is still broken.
If you have a version that works, then DO NOT UPDATE your app until this problem has been fixed.
Dec. 2020
New update just installed a and the app is still broken.
If you have a version that works, then DO NOT UPDATE your app until this problem has been fixed.
Only works on WiFi
by Good Customer Advice
I’ve been using this app for a long time now and it has been taking a turn for the worst.
1. Now we get ads before you see your cameras and that takes 1-2minutes before they load up. With no option to remove them of any kind.
2. You can only see the HD camera when in WiFi and does NOT work well with mobile data. So if you are away from your home, good luck! Was not like this before the update!!
3. You can NOT, I repeat you can NOT reach this people for any assistance. Bad customer service. Buying a different system that works better moving forward.
4. This company does not fix anything, you update to fix bugs but it is only truly to show ads and to disable the features they say they will fix.
5. This review is for the people who are stuck with this problem with no resolution from the company and to those who are interested in buying the set up for their use. Stay away!!
6. 1 star is one too many IMO.
Announcement
by Xiutchlo
Every time I open the app it give me advertisements. Then you have to click the top section after that it does not take the password you need to select local then the camera and after so many clicks view camera. Why, why, why so many clicks. Other cameras is only one click and you have all the cameras then you select one or keep viewing them all. This app work the opposite.
They need better programer the current one are doing terrible work. The camera is good the app is terrible don’t waste your money on this product.
Have a Problem with XMEye? Report Issue
Why should I report an Issue with XMEye?
- Pulling issues faced by users like you is a good way to draw attention of XMEye to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a XMEye customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using XMEye.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
