MonSisra app not working? crashes or has problems?

MonSisra Status

Last Updated on 2024-06-26 by GCS plateforme SISRA

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12 User reports:
App has problems

User reports 12

⚠️ Most reported problems ⚠️

Not working

83.3%

8.3%

Screen

8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with MonSisra? Report Issue

Common MonSisra Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MonSisra app on iOS and Android devices. Solve all MonSisra app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MonSisra iPhone Issues and Solutions

MonSisra iOS app crashes, not working, errors
MonSisra iOS app network issues
MonSisra on iOS has black/white screen

MonSisra Android App Issues and Solutions

MonSisra has errors/crashing/not working
MonSisra server network connectivity issues
MonSisra has black screen

MonSisra iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MonSisra app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MonSisra app crashes or not working on Iphone (iOS):

Close and restart the MonSisra app on iPhone
Update MonSisra app to the Latest Version for iOS
Uninstall and reinstall MonSisra iPhone app
Update your iPhone to the latest iOS version

Fix MonSisra on iPhone unable to connect to server/internet connection issues::

To resolve MonSisra network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MonSisra black/white screen (blank screen) on iPhone:

Follow the MonSisra iOS app troubleshooting guide Here →

MonSisra Android App Issues and Solutions

Fix MonSisra not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MonSisra app issues:

Force Stop the MonSisra App
1. On android, goto "Settings" » click MonSisra app. » click "Force Stop".

Update MonSisra to the latest version on PlayStore

Clear MonSisra App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MonSisra app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MonSisra.

Fix MonSisra unable to contact server/ MonSisra internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MonSisra » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MonSisra » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MonSisra on android.

Solve MonSisra black/white screens issue on Android:

Follow the MonSisra android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GCS plateforme SISRA, developers of MonSisra.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MonSisra Website

Privacy Policy: https://www.sante-ara.fr/cgu

Developer: GCS SISRA

About this app

Consultez en un clic les courriers de vos confrères, et adressez des courriers et photos à tous les professionnels de santé équipés de this app ou d'une autre messagerie MSSanté. Echangez par messagerie instantanée avec les autres utilisateurs de this app. Réalisez des demandes d'expertise ou rendez des avis. Réalisez des téléconsultations par visioconférence. Accédez simplement aux autres services e-santé déployés dans la région Auvergne-Rhône-Alpes, en toute sécurité et sans codes d'accès à ressaisir : ViaTrajectoire, Télémédecine, ROR, MesPatients...