OurHome Status
Are you having issues? Select the issue you are having below and provide feedback to OurHome.
problems reported in the last 24 hours
Summary of OurHome Problems 😠👌🔥
- Need to toggle back and forth several times to make sure all chores have shown up
- Manual sort order only stays in place for a day
16 Reported Issues: 😵🆘🛟🚨📢
How can I regain access to the OurHome app?? Every time I try to log in, I get a "Could not connect to Internet! Changes will not be saved." error message, but I AM connected to the Internet. I get the same error on both my iPhone AND laptop. We haven't been able to log in since September 2023, but my kids want to get back in since they really liked the app and our household hasn't found anything comparable! We have SO much data and family organization details in there that my kids were using. Has the company gone out of business or what has happened? I've sent several emails asking for help since September 2023, but no answer at all. At the very least, we want to download our family's data! Please help!!!
We would really like to know our scores as the children made a huge effort to get their points and corresponding rewards. Now we can't log into the app anymore and therefore can't see how many points they already had. How can I find out the latest points recorded in the app?
I am having the same issue as reported by all other users. I have tried everything from deleting cache, verified Internet, removed app and reinstalled, etc. Nothing resolves this issue. I have emailed support with no response for nearly a week.
'Could not connect to Internet. Changes will not be saved.' error message, but I AM connected to the internet. Help! Seems like many People have problems with the app. What can we do to get our data??
'Could not connect to Internet. Changes will not be saved.' error message, but I AM connected to the internet. Help!
I am having similar problems where the app will not load. I am ready to go to another app but still need to get my data from this one. Does anyone know how we can do this?
The app is broken. I haven't been able to log in for days. I'm starting to wonder if the developers abandoned the app. If so, it would have been nice to have a heads up.
Unfortunately it seems as if the developers have given up on the app or have discontinue it or have shut down the servers and have not notified any of us. It would have been great to receive some kind of communication so I could have moved my files or at least save them or maybe take a screenshot.
It is asking me to sign in and then telling me there is no internet connection. I tried un-installing and re-installing it, I tried clearing the cache and dats and forcing a stop on the settings screen. Nothing is working.
I cannot sign into the app. Have you disabled the app?
This app WAS amazing. We used it for years and years for shared shopping list. Sometimes it had problems if I started app with no internet access. In those cases I just closed it, opened mobile data or Wi-Fi and reopened the app. And it worked. But lately there are problems not seen before. Even if I have internet connection opened the app cannot login. Web access from browser doesn't work also. It all seems to me that there are server problems not app or internet access problems. This leads me to scratching my head wondering if developer discontinued the app without any notice. That would be bad, very bad for developer's credibility. Many users (including me) have tons of our data on OurHome servers which is now cut of and unavailable to us.
Send a message to their support and report your problems. support@redacted
Hello, The app is refusing to connect to the Internet. I've unistalled and reinstalled the app several times and no change. Suz
The app is very slow. Sometimes won’t connect to the internet. Now it won’t let me log in. After I logged in, nothing shows up. Please update the app.
50-75% of the time app will not connect to the internet
App not connecting to internet so will not update completed tasks
Have a Problem with OurHome - chores and rewards? Report Issue
Common OurHome Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot OurHome app on iOS and Android devices. Solve all OurHome app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cape Horizon Pty. Ltd., developers of OurHome.
Verified email
Contact e-Mail: [email protected]
Whether it’s housework or homework, this app’s gamified tasks system keeps your family humming. There’s a shared grocery list and a family calendar to keep everyone coordinated. Kids will be motivated to do chores and take responsibility while parents can reward them for their effort. So it’s about time families had a handy tool tailored to their particular needs. With this app, your kids build self-esteem while completing tasks and achieving goals! With a monthly view that’s actually made for mobiles, the this app calendar is the coordinating companion that you can count on. And a tool that only grows smarter as this app learns your family preferences. And it’s free to use with no ads and no hidden costs. The house is tidy. The pets are fed. Motivated kids are successful kids. By introducing responsibility from an early age you improve your child’s chance of future success. Calendars keep everyone coordinated, all batting for the same team. this app is a new and simple way to organize your family. Everyone likes returning home to a full fridge and a well-stocked pantry. The kids are studying quietly. With this app you can easily add grocery items and swipe them off at the store. Save time in the supermarket and never forget the milk again.
