MOVE! Coach Status

Last Updated on 2026-04-15 by US Department of Veterans Affairs (VA)

I have a problem with MOVE! Coach

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5 User reports:
App has problems

User reports 5

5 Problems reported in the last 24 hours

Most reported problems

Not working

83.3%

Something else

16.7%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:

Greg Staley:

[Solved] I'm having a problem closing my app on my iPhone 16 since the last update on my phone.

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solution

Jester Kos:

move wont open

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solution

📋 1 Reported Issues:

Jester Kos 2026-04-21

Move wont open

Showing 1-1 of 1 reported issues:

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Common MOVE! Coach Problems & Solutions. Troubleshooting Guide

Table of Contents:

MOVE! Coach iPhone Issues and Solutions

MOVE! Coach iOS app crashes, not working, errors
MOVE! Coach iOS app network issues
MOVE! Coach on iOS has black/white screen

MOVE! Coach Android App Issues and Solutions

MOVE! Coach has errors/crashing/not working
MOVE! Coach server network connectivity issues
MOVE! Coach has black screen

⚠️ Troubleshoot | Fix Now in One Click

MOVE! Coach iPhone Issues and Solutions

How to fix MOVE! Coach app crashes or not working on Iphone (iOS):

Close and restart the MOVE! Coach app on iPhone
Update MOVE! Coach app to the Latest Version for iOS
Uninstall and reinstall MOVE! Coach iPhone app
Update your iPhone to the latest iOS version

Fix MOVE! Coach on iPhone unable to connect to server/internet connection issues::

To resolve MOVE! Coach network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MOVE! Coach Android App Issues and Solutions

Fix MOVE! Coach not working on Android, crashes, errors or is unresponsive:

Force Stop the MOVE! Coach App
1. On android, goto Settings » MOVE! Coach » click [Force Stop]

Update MOVE! Coach to the latest version on PlayStore

Clear MOVE! Coach App Cache and Data:
1. On android, goto Settings » Apps » MOVE! Coach » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MOVE! Coach.

Fix MOVE! Coach unable to contact server/ MOVE! Coach internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MOVE! Coach » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MOVE! Coach » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MOVE! Coach

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MOVE! Coach Website

Privacy Policy: https://mobile.va.gov/content/privacy-and-application-data-security

Developer: US Department of Veterans Affairs (VA)

‼️ Outages Happening Right Now

May 14, 2026, 10:39 PM
a Windows user from Saint Joseph, United States reported problems with MOVE! Coach : Not working
May 14, 2026, 04:57 PM
a Windows user from Reidsville, United States reported problems with MOVE! Coach : Not working
Apr 25, 2026, 03:28 PM
a Windows user from Reidsville, United States reported problems with MOVE! Coach : Not working
Apr 21, 2026, 01:31 PM
a Windows user from Butte, United States reported problems with MOVE! Coach : Not working
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