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About: MOVE! Coach Mobile is a weight loss app for Veterans, service members, their
families, and others who want to lose weight. This 16-week program guides users
to successful weight loss or weight management through education, and use of
tools, in an easy and convenient way.


 
  2026-04-15

MOVE Coach Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of US Department of Veterans Affairs (VA)



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MOVE! Coach Website

Privacy Policy: https://mobile.va.gov/content/privacy-and-application-data-security

Developer: US Department of Veterans Affairs (VA)





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3 Most reported problems 😔💔

4.1 out of 5

Not anybody’s dream app!

2025-04-01

by Writerinfact

Ok, I tried it for 2 weeks - until I discovered that the Move! App was “charging” me more than double the calories on my carton of almond milk. And entering a recipe is impossible, because the app assumes that the whole freaking recipe is 1 serving - like, 1,000 calories for a recipe that serves 8. I couldn’t possibly eat the whole thing! It also seems overwhelmingly weighted in favor of fast food, not homemade, fresh food unless you want to enter every single ingredient separately. In single serving portions. Was it a good idea? Absolutely. Too bad the execution didn’t come close to measuring up. The “favorites” function is all but useless. Oh, yeah. I had to download an additional app to track my blood pressure - which, for some of us, is kind of a big deal. You might think that’s not much trouble, but, trust me, it is.

Glitchy on my iPhone SE

2025-04-02

by SiennaXLE

Very frustrating to use. I have tried numerous times to a Vance through the modules. I enter all my data and respond to the prompts. Get through several of the modules then it crashes! When I restart the app from Home Screen all my data is gone and requires me to start from beginning. Thought it was just my iPhone but I loaded on iPhone 7 with same results. Won’t try to use it anymore. What a shame.

Not usable

2025-04-03

by Devildoc1128

I just tried using the app for the first time after downloading it a couple weeks ago. When setting up your information you can’t even see the information that you are trying to select. It took some trial and error to enter my height. Forget entering your age. I couldn’t even see what number I selected because it doesn’t show up on the screen at all.




Have a Problem with MOVE! Coach? Report Issue




Why should I report an Issue with MOVE! Coach?

  1. Pulling issues faced by users like you is a good way to draw attention of MOVE! Coach to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MOVE! Coach customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MOVE! Coach.


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