Use Touch ID, Face ID or your Security Number to quickly access your accounts,
including your mortgage. You can pay your bills, friends, and mobile contacts
with ease.
Are you having issues? Select the issue you are having below and provide feedback to Santander.
By Callum Rogers 5 months ago
My app keeps saying server is not responding or timed out whenever I click the app? Please help me fix this as I need it to send money to family members while I am away for work!
By Paula 10 months ago
Can’t log into banking app
By John 11 months ago
I do not have an option to Chat on the Android app, I updated it first then reinstalled it is still 4.26.0 (12)
By Kelley 1 year ago
The app is not updating my information… I just had a payment come out of my account and I have no activity listed on my account since January 3
By lisa ryan 1 year ago
cannot log on to my app - it keeps saying session timed out, sorry, the service is not responding. I have removed and readded the app to refresh it but it still will not allow me even get to the log in page.
By ARTHUR JAMES CROWDER 1 year ago
TRYING TO LOG IN TO MOBILE APP FOR THE FIRST TIME WHERE DO I FIND MY REGISTRATION NO. AND PASS CODE
By SeamusEugene Fyfe 1 year ago
Cannot open Santander app on my iphone
By oscar stanley 1 year ago
app keeps removing payees and will not save new ones.
By Marion PAL 1 year ago
My app says it's stopped running for my safety, to delete them reinstall
By Spike 1 year ago
Unable to get passed (Identifying customer) on s21, but working fine on other phone s9, have uninstalled and reinstalled
By Darren lay 1 year ago
Santandter won't allow me update I can't pay my gredit card bill. Or check my account
By Lai 1 year ago
Unable to connect
By Spencer 1 year ago
I’m able to logon to mobile on iPhone when off WiFi but not on WiFi?
By Ron Stafford 1 year ago
Five times App is unable to connect. Message is ‘server timed out’. What is happening?
- Forced to wait and update the app when it goes out-of-date
- Can only register one account per device
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Complete guide to troubleshoot Santander app on iOS and Android devices. Solve all Santander app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Santander UK plc, developers of Santander.
100% Contact Match
Developer: Santander UK plc
E-Mail: [email protected]
Website: Visit Santander Website
69.23% Contact Match
Developer: Santander Bank, NA
E-Mail: [email protected]
Website: Visit Santander Bank, NA Website
Download our ‘this app Mobile Business Banking’ app. • Use our 24/7 ‘Chat’ service to ask your banking questions. • See your running account balances and transaction history. • Check pending transactions for your current account and credit card. • Arrange mortgage overpayments or change to a new deal with us. • Report your credit or debit card as lost, stolen or damaged. • See information about your this app products to help you make the most of your money. • Pay a this app credit card using your this app current account. • Pay someone using just their mobile phone number through Paym. • Manage your Direct Debits and standing orders. • Use Touch ID, Face ID or your Security Number to authorise transactions made online, and consents with third-party providers. • Sign up to My Money Manager for insights and tips about your money. • Get cashback at top retailers with Retailer Offers. • See alerts you’ve set up to help keep you informed. • Set up ‘Quick Balance’ on your device’s Today View and see the balance of your chosen account. screen to see your chosen account balance. We’ll send a One Time Passcode to the mobile number that’s registered to your account. All interest and Retailer Offer rates within our App Store images are for visual purposes only and may not be indicative of our actual rates. this app Mobile Banking will not run on devices that have been jailbroken. Use Touch ID, Face ID or your Security Number to quickly access your accounts, including your mortgage. Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. Once that’s done, it takes just a few minutes to get started with Mobile Banking. 1. 2. 3. 4. If you are unable to update to this version, please log on to this app Online Banking to access your accounts. Never enter your Online Banking details after clicking on a link in an email or text message. Our Financial Services Register number is 106054. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered Number 2294747. Please make sure you have the latest Apple software on your phone so that our app runs smoothly. You can pay your bills, friends, and mobile contacts with ease. Business customer? Registered in England and Wales. app. co. uk. Telephone 0800 389 7000. Never download software or let anyone log on to your computer or devices remotely following or during a cold call.