Santander app not working? crashes or has problems?

Santander Status

Published by on 2023-12-06

Use Touch ID, Face ID or your Security Number to quickly access your accounts,
including your mortgage. You can pay your bills, friends, and mobile contacts
with ease.


I have a problem with Santander

Are you having issues? Select the issue you are having below and provide feedback to Santander.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
200.0%

Crashes
42.9%

Not working
28.6%

Connection
14.3%


Reported Issues: 14 Comments

By Callum Rogers   5 months ago


My app keeps saying server is not responding or timed out whenever I click the app? Please help me fix this as I need it to send money to family members while I am away for work!

By Paula   10 months ago


Can’t log into banking app

By John   11 months ago


I do not have an option to Chat on the Android app, I updated it first then reinstalled it is still 4.26.0 (12)

By Kelley   1 year ago


The app is not updating my information… I just had a payment come out of my account and I have no activity listed on my account since January 3

By lisa ryan   1 year ago


cannot log on to my app - it keeps saying session timed out, sorry, the service is not responding. I have removed and readded the app to refresh it but it still will not allow me even get to the log in page.

By ARTHUR JAMES CROWDER   1 year ago


TRYING TO LOG IN TO MOBILE APP FOR THE FIRST TIME WHERE DO I FIND MY REGISTRATION NO. AND PASS CODE

By SeamusEugene Fyfe   1 year ago


Cannot open Santander app on my iphone

By oscar stanley   1 year ago


app keeps removing payees and will not save new ones.

By Marion PAL   1 year ago


My app says it's stopped running for my safety, to delete them reinstall

By Spike   1 year ago


Unable to get passed (Identifying customer) on s21, but working fine on other phone s9, have uninstalled and reinstalled

By Darren lay   1 year ago


Santandter won't allow me update I can't pay my gredit card bill. Or check my account

By Lai   1 year ago


Unable to connect

By Spencer   1 year ago


I’m able to logon to mobile on iPhone when off WiFi but not on WiFi?

By Ron Stafford   1 year ago


Five times App is unable to connect. Message is ‘server timed out’. What is happening?


Common dislikes about Santander app

- Forced to wait and update the app when it goes out-of-date

- Can only register one account per device



Have a Problem with Santander Mobile Banking? Report Issue

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Common Santander Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Santander UK plc, developers of Santander.


100% Contact Match

Developer: Santander UK plc

E-Mail: [email protected]

Website: Visit Santander Website

69.23% Contact Match

Developer: Santander Bank, NA

E-Mail: [email protected]

Website: Visit Santander Bank, NA Website



About this app

Download our ‘this app Mobile Business Banking’ app. • Use our 24/7 ‘Chat’ service to ask your banking questions. • See your running account balances and transaction history. • Check pending transactions for your current account and credit card. • Arrange mortgage overpayments or change to a new deal with us. • Report your credit or debit card as lost, stolen or damaged. • See information about your this app products to help you make the most of your money. • Pay a this app credit card using your this app current account. • Pay someone using just their mobile phone number through Paym. • Manage your Direct Debits and standing orders. • Use Touch ID, Face ID or your Security Number to authorise transactions made online, and consents with third-party providers. • Sign up to My Money Manager for insights and tips about your money. • Get cashback at top retailers with Retailer Offers. • See alerts you’ve set up to help keep you informed. • Set up ‘Quick Balance’ on your device’s Today View and see the balance of your chosen account. screen to see your chosen account balance.  We’ll send a One Time Passcode to the mobile number that’s registered to your account.  All interest and Retailer Offer rates within our App Store images are for visual purposes only and may not be indicative of our actual rates. this app Mobile Banking will not run on devices that have been jailbroken.  Use Touch ID, Face ID or your Security Number to quickly access your accounts, including your mortgage.  Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries.  Once that’s done, it takes just a few minutes to get started with Mobile Banking. 1. 2. 3. 4.  If you are unable to update to this version, please log on to this app Online Banking to access your accounts.  Never enter your Online Banking details after clicking on a link in an email or text message.  Our Financial Services Register number is 106054.  Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom.  Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  Registered Number 2294747.  Please make sure you have the latest Apple software on your phone so that our app runs smoothly.  You can pay your bills, friends, and mobile contacts with ease. Business customer?  Registered in England and Wales. app. co. uk. Telephone 0800 389 7000.  Never download software or let anyone log on to your computer or devices remotely following or during a cold call. 



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