Santander app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
32.1%

Login
20.6%

Crashes
17.6%

Something else
12.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Santander Problems 😠👌🔥

- Forced to wait and update the app when it goes out-of-date

- Can only register one account per device

  16 Reported Issues: 😵🆘🛟🚨📢

Larry Wichowski
2024-07-02

Cannot open app since last updated.

Dave Ball
2024-05-23

My debit card was declined in a couple of places although i had money in my account(overdraft) .It also declined a regular payment. Sort code 09-01-28 Account 03229830 Can you please tell me why this happened and can i still use my card. yours Dave Ball

Callum Rogers
2023-11-22

My app keeps saying server is not responding or timed out whenever I click the app? Please help me fix this as I need it to send money to family members while I am away for work!

Paula
2023-06-27

Can’t log into banking app

John
2023-05-16

I do not have an option to Chat on the Android app, I updated it first then reinstalled it is still 4.26.0 (12)

Kelley
2023-01-09

The app is not updating my information… I just had a payment come out of my account and I have no activity listed on my account since January 3

Lisa Ryan
2023-01-09

cannot log on to my app - it keeps saying session timed out, sorry, the service is not responding. I have removed and readded the app to refresh it but it still will not allow me even get to the log in page.

ARTHUR JAMES CROWDER
2022-12-19

TRYING TO LOG IN TO MOBILE APP FOR THE FIRST TIME WHERE DO I FIND MY REGISTRATION NO. AND PASS CODE

SeamusEugene Fyfe
2022-11-17

Cannot open Santander app on my iphone

Oscar Stanley
2022-11-13

app keeps removing payees and will not save new ones.

Marion PAL
2022-10-28

My app says it's stopped running for my safety, to delete them reinstall

Spike
2022-09-23

Unable to get passed (Identifying customer) on s21, but working fine on other phone s9, have uninstalled and reinstalled

Darren Lay
2022-07-22

Santandter won't allow me update I can't pay my gredit card bill. Or check my account

Lai
2022-06-30

Unable to connect

Spencer
2022-06-29

I’m able to logon to mobile on iPhone when off WiFi but not on WiFi?

Ron Stafford
2022-05-13

Five times App is unable to connect. Message is ‘server timed out’. What is happening?

Showing 1-16 of 16

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About this app

Download our ‘this app Mobile Business Banking’ app. • Use our 24/7 ‘Chat’ service to ask your banking questions. • See your running account balances and transaction history. • Check pending transactions for your current account and credit card. • Arrange mortgage overpayments or change to a new deal with us. • Report your credit or debit card as lost, stolen or damaged. • See information about your this app products to help you make the most of your money. • Pay a this app credit card using your this app current account. • Pay someone using just their mobile phone number through Paym. • Manage your Direct Debits and standing orders. • Use Touch ID, Face ID or your Security Number to authorise transactions made online, and consents with third-party providers. • Sign up to My Money Manager for insights and tips about your money. • Get cashback at top retailers with Retailer Offers. • See alerts you’ve set up to help keep you informed. • Set up ‘Quick Balance’ on your device’s Today View and see the balance of your chosen account. screen to see your chosen account balance.  We’ll send a One Time Passcode to the mobile number that’s registered to your account.  All interest and Retailer Offer rates within our App Store images are for visual purposes only and may not be indicative of our actual rates. this app Mobile Banking will not run on devices that have been jailbroken.  Use Touch ID, Face ID or your Security Number to quickly access your accounts, including your mortgage.  Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries.  Once that’s done, it takes just a few minutes to get started with Mobile Banking. 1. 2. 3. 4.  If you are unable to update to this version, please log on to this app Online Banking to access your accounts.  Never enter your Online Banking details after clicking on a link in an email or text message.  Our Financial Services Register number is 106054.  Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom.  Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  Registered Number 2294747.  Please make sure you have the latest Apple software on your phone so that our app runs smoothly.  You can pay your bills, friends, and mobile contacts with ease. Business customer?  Registered in England and Wales. app. co. uk. Telephone 0800 389 7000.  Never download software or let anyone log on to your computer or devices remotely following or during a cold call.