MUSIC CARE Status

Last Updated on 2022-05-16 by MUSIC CARE

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Common MUSIC CARE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MUSIC CARE app on iOS and Android devices. Solve all MUSIC CARE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MUSIC CARE iPhone Issues and Solutions

MUSIC CARE iOS app crashes, not working, errors
MUSIC CARE iOS app network issues
MUSIC CARE on iOS has black/white screen

MUSIC CARE Android App Issues and Solutions

MUSIC CARE has errors/crashing/not working
MUSIC CARE server network connectivity issues
MUSIC CARE has black screen

MUSIC CARE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MUSIC CARE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MUSIC CARE app crashes or not working on Iphone (iOS):

Close and restart the MUSIC CARE app on iPhone
Update MUSIC CARE app to the Latest Version for iOS
Uninstall and reinstall MUSIC CARE iPhone app
Update your iPhone to the latest iOS version

Fix MUSIC CARE on iPhone unable to connect to server/internet connection issues::

To resolve MUSIC CARE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MUSIC CARE black/white screen (blank screen) on iPhone:

Follow the MUSIC CARE iOS app troubleshooting guide Here →

MUSIC CARE Android App Issues and Solutions

Fix MUSIC CARE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MUSIC CARE app issues:

Force Stop the MUSIC CARE App
1. On android, goto "Settings" » click MUSIC CARE app. » click "Force Stop".

Update MUSIC CARE to the latest version on PlayStore

Clear MUSIC CARE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MUSIC CARE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MUSIC CARE.

Fix MUSIC CARE unable to contact server/ MUSIC CARE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MUSIC CARE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MUSIC CARE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MUSIC CARE on android.

Solve MUSIC CARE black/white screens issue on Android:

Follow the MUSIC CARE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MUSIC CARE, developers of MUSIC CARE.

About this app

Music Care is an app with a medically proven music algorithm to relieve pain and anxiety up to 50% without side effects. MUSICCARE is only intended for use by licensed healthcare professionals and patients who have obtained a partner code from their healthcare establishment. Once the song is selected, you can change the length of a song from 20 to 60 minutes per session. You can then select the music according to the genre preferences. The application can be downloaded on a tablet or smartphone. To get started, you are prompted to choose the mode you want to use. The application will track your pain or anxiety level before and after each session.