GET app not working? crashes or has problems?

GET Status

Published by The CBORD Group, Inc on 2023-12-06

Ditch your plastic card for an all-in-one mobile ID. GET is an online and mobile
platform that brings convenience and value to university and hospital campuses.

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Common dislikes about GET app

- Glitches and errors occur frequently

- Login fails

- App crashes, is slow, and logs out

- Unable to save an address

- Data issue prevents use of school bucks without adding a credit card

Have a Problem with GET Mobile? Report Issue

Common GET Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GET app on iOS and Android devices. Solve all GET app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GET iPhone Issues and Solutions

GET iOS app crashes, not working, errors
GET iOS app network issues
GET on iOS has black/white screen

GET Android App Issues and Solutions

GET has errors/crashing/not working
GET server network connectivity issues
GET has black screen

GET iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GET app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GET app crashes or not working on Iphone (iOS):

Close and restart the GET app on iPhone
Update GET app to the Latest Version for iOS
Uninstall and reinstall GET iPhone app
Update your iPhone to the latest iOS version

Fix GET on iPhone unable to connect to server/internet connection issues::

To resolve GET network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GET black/white screen (blank screen) on iPhone:

Follow the GET iOS app troubleshooting guide Here →

GET Android App Issues and Solutions

Fix GET not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GET app issues:

Force Stop the GET App
1. On android, goto "Settings" » click GET app. » click "Force Stop".

Update GET to the latest version on PlayStore

Clear GET App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GET app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GET.

Fix GET unable to contact server/ GET internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GET » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GET » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GET on android.

Solve GET black/white screens issue on Android:

Follow the GET android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The CBORD Group, Inc, developers of GET.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: The CBORD Group, Inc.

E-Mail: [email protected]

Website: Visit GET Website

100% Contact Match

Developer: GET Group NA

E-Mail: [email protected]

Website: Visit GET Group NA Website

About this app

Download this app to opt into payroll deduction, manage funds, view and make purchases, report a lost or stolen ID card, and place online food orders. Ditch your plastic card for an all-in-one mobile ID. this app is an online and mobile platform that brings convenience and value to university and hospital campuses. For colleges and universities: One app does it all! this app allows you to manage funds, make purchases, order food, open doors, make dining reservations, and earn rewards. To activate: download GET ; select your campus or organization; create an account; and manage your campus ID on your phone. The this app mobile app only works if your university or hospital offers the this app platform from CBORD. If your campus isn’t listed, contact your local ID card services office. For healthcare: Add your badge to your mobile phone. You can use this app just like you use a plastic ID card. Questions or comments about this app can be directed to GETFeedback@cbord. com.