GET Mobile Reviews

by Zurkburgerk

This is by far the worst app I’ve ever had the misfortune of having to use. It routinely crashes, it’s ungodly slow, and every few days it just logs you out. EVERY time I go to order food I have to spend 5 minutes fighting with GET before I can even place my order. Half the time I go to order, the options just don’t show up. I thought that GET would this app better but it’s honestly just gotten worse. They added a Face ID feature that they practically beg you to use, but after a couple days it just stops working entirely. And sometimes GET breaks so bad you have to just completely reinstall it. What a joke! Unfortunately I have no choice but to use GET as a number of my university’s dining options are online order only, but it’s such a hassle to use that sometimes I just skip eating because I don’t have the time or patience to fight with this sorry excuse for an app. If you’re a university, PLEASE don’t use GET, your students will thank you.

UPDATE: Developer responded saying my issues have been fixed, no they haven’t. You guys haven’t fixed jack, and if anything it’s gotten worse because now the “find your institution” page won’t even load, and I have to delete GET every time it asks me to log in… WHICH IS EVERY TIME I OPEN GET AFTER A DAY.

by Golfclash1776-2017

We use this at my school to order food from different locations and last year it worked alright, albeit a bit slow, but this year when I open GET it’s just the blue screen that says “this app” and never loads. Each time this happens I have to delete it and re-download it, then it will work for a few hours before the same problem happening. The majority of my friends are also experiencing the same issue. Wish something would be done about it.

by Annoyed At Canvas

There are just too many issues to consolidate into a review. As a software engineer with extensive experience in a multitude of programming languages (including Swift, the language I believe was used to build this application). The amount of bugs and loose ends makes me feel like they paid a team to make half of GET and let a pack of wild wildebeests scrape together the rest. Stop with the segues, there are too many segues. This is such a basic app and I do not understand why it is so awful. Literally ask any highschool student who can do "Hello, World!" To finish the rest of your app and they would do a better job than whatever team you scraped together. My college uses a CBORD suite and it is a known joke among all students. So thanks I guess for making us laugh with your mediocre business. I mean its not that hard to do door keys, food ordering, and laundry. 3 things! 3! All of these things are done poorly. I could run my University better with an Arduino and a box of paper clips. Do better.

by Seb B.

Unfortunately, my university chose GET for ordering on-campus food during the pandemic in order to reduce lines. This is the worst app I have ever used. It doesn't just need a lot of work -- it needs to be rewritten from the ground up by a different software company. Because of GET, I often stay hungry due to its stupidity and poor programming, as it fails to do anything useful. Random cryptic error messages, being kicked out of GET , and having to reinstall are common occurrences that you will have to "this app" used to if you actually want to use GET.

Sometimes the menu for ordering food stops responding, making it impossible to scroll. It can happen if you leave GET and then go back into it, or if you go through many options in the menu it will just stop scrolling.

by Fliporflop

i have never written a review for any app, but the amount of issues i’ve had with this one made me want to. once i downloaded it first it worked fine, but when i went into GET again it’s just a blue loading screen- and doesn’t let me log in at all or access anything. if i want to access GET i have to delete and re download it EVERY SINGLE TIME. this is very inconvenient.. and i’ve never had any other app have these issues. im really hoping there will be an update to fix this issue or hoping my university will choose another app to work with our dining program. my friends have had similar problems too, and my phone isn’t old so I know it’s not my phone.

by DesireeS00

GET saved my life during my first year of college. It helped me keep track of my meals and everything, and even allowed me to order things ahead of time for pickup. Now I can’t even see my meals or anything. I try to this app things to load but I can’t see a single thing on my account. It’s really disappointing and frustrating. With all of the other people having the same problem, I really wish the company would look into it and fix it instead of ignoring it.

by Ghgfsdghjkhfd

My college has decided to use GET for three of their dining options. During the first week of school it seemed okay with allowing me to order and use the school bucks that we have to pay for it. Then after that I this app a weird message about some data thing and it won’t let use the bucks without adding a credit card. That credit card part is very annoying and it is already a month into using the program. It has been happening in my dorm and walking outside to order. Clearly it needs a lot of updates and readjustments to ensure that it does not happen. This is not a great app for college students to use when it has the worst bugs ever and seems to not be working good for the students. I do not understand why we need GET for the school especially when they are down on workers but that gives no excuse for why GET is not fully functional for lots of students. I have already alerted our cafeteria head manager about the issue and they were working on fixing the problem. I am surely not the only one I would think who has this issue at the moment. Please fix it

by Dont Bother With This App2746

Hi! so, when GET works it’s really convenient and a good way to see how many punches/dollars I have left on my college meal plan. That is, when I can actually this app into GET .

One day, it started showing me this blue screen with the logo in the middle after I logged in with my Face ID, and now when I have that problem I have to delete GET off my phone and re-log-in every single time. And I only this app about one good use out of it before I this app the blue screen again.

I’d love for you guys to fix this bug so that I don’t have to keep deleting and redownloading GET every single time I want to use it!

by Liz @ Mizzou

In theory, GET is really useful for ordering food on my college campus. However, GET is terribly glitchy.

I will try to order food to be ready ASAP, and GET tells me that my order can’t be processed in due time. Fair enough, so I select a later time. But GET won’t actually change the selected time. It takes me forever to select the time I want, because GET will keep trying to set it back to ASAP. Also, the scroll bar for selecting the time is very hard to use. It always scrolls way too far, and always seems to skip the time I actually want to pick.

Also on iOS, it gives the option to use Face ID to log in, but if I choose that option, it gets stuck in a blue loading screen and never lets me into GET .

Overall, it’s an awful experience. The only reason I haven’t deleted it is because the dining hall that’s most convenient for me only takes orders through this app right now because of the pandemic.

by Kat Thomp

I have never been so mad at an app that I felt the need to write a review but here we are. Today GET had trouble depositing from my card, which was a little annoying but oh well. I kept trying to deposit every few minutes and then GET stated that I’ve exceeded my transactions for the day. What transactions??? Using a different card doesn’t work. Now I have a huge pile of wet laundry and I’ve had to spend an extra hour of my time figuring out a way around this with my school’s card office. Super inconvenient and annoying and took so much time out of my day. I wish my school would stop using this system.

by Judgmentally Honest

After the last update, GET won’t open properly and you have to end up re-downloading it each time you want to login. As such, it’s easier to just log directly in to your school’s service using a web browser than attempting to use GET.

It’s been two weeks since the update and the developers still haven’t fixed it. In their defense though, even before this, GET has had several issues and problems. So why should they waste their time fixing an app that’s just plain crap? *That was me being sarcastic*

Anyway, I would recommend not using GET.

by Elh99

The amount of time I spend dealing with this horrible app everyday is time I could spend doing literally anything else. It routinely crashes, offers incorrect time options, and makes you this app all the way through an order before suddenly crashing and telling you there are no slots. I am forced to use GET every day, and it has only gotten worse over the past year. I would’ve thought the developers would try to fix some of these bugs, but apparently not

by Reviewer9471549

It worked for a couple of weeks, but now every time that I open it up, I this app a blue screen after entering my pin and nothing else loads. I have to delete it and reinstall it. I have to have GET for literally everything at my college and it is so frustrating when I need to order food ahead or add money to my card for laundry, I am forced to delete, redownload, and then go through the process of logging in again. This needs to this app fixed ASAP. It is happening to many of us so it’s not just my phone.

by Cscarlson

So far I am able to access it with Face ID with ease, and it is nice to see how much dining dollars I still have in my account, however I try to order in the order tab, and it doesn’t really do anything. They send you through three different options, only to send right back to the order tab. Either the order online segment has been fully developed yet or it’s just broken.

by SoliD-K

I use the this app app to monitor my university campus account and upon first install it was working just fine. However it just refuses to load after the few first times I open it and the only way to this app it working again is to delete GET from my phone and redownload it. Although, like I said at the start, it just goes back eventually to refusing to load. Legit just doesn’t function.

by Gary19855001

I really do like the concept, being able to use your school ID through GET , however there’s a bug and I’ve seen other reviews with this problem. After I open GET and use Face ID, nothing shows up other than the this app logo. I always have to delete GET , redownload, and sign in through my school again if I want to see it on there. I’ll probably just keep using my physical ID until this bug gets fixed.

by Noah Ault

I use GET to see my meal plan balance and order ahead at my school. It worked fine for about a week or two but now once I put my fingerprint in to this app in, it just gets stuck on a blue screen with the this app mobile logo in the middle. If I want to use GET now, I have to delete it and redownload it and even then I can only this app in one time before having to delete and redownload again.

by JustSomeone531

GET was good enough… until GET wouldn’t open up after putting my pin or FaceID and show my school card. Typically, that’s okay for food and everything but I show my digital card to local transportation to this app onto my bus in the morning. The bus driver, though, was nice enough to let me on. This was nerve wracking to say the least.

this app Mobile, you need to update the ability to this app into GET and make sure people can this app in. No student should have to miss classes or work because GET doesn’t work. This should never happen to people.

by KJRaps!

I love the concept of GET , but there are so many glitches. Personally, I've only experienced one, but friends of mine have experienced others. The only problem I've had with GET thus far is that whenever I try to save an address, I this app a message saying an error occurred, therefore, the address could not be saved. I've had GET for about a year, and to this day, I've never been able to save an on-campus address.

by E-m-w

GET was working great awhile ago (before update in February?), but it stopped. I figured maybe it needed to be updated or an OS update did something, so I deleted it and re-downloaded. Because of that, it was necessary to re-enter my login information. Now, it only provides a list of schools when the phone has been rebooted, but that’s irrelevant because when I log in, I this app the message, “Oops! login failed, please try again.” I can log in via the website with the same credentials, so it’s not an error with my name/password.
I thought it might be because I’m overseas and some law changed that would prevent it, but using a VPN and connecting to the US didn’t work (despite working fine abroad since I first installed it in 2017). I was recently in the US, but even being there and without the VPN didn’t make a difference.

UPDATE:
Changed back to 5 stars - because it’s working again after contacting the university card services and discovering the password had been changed.

Note: GET should have a less cryptic message when this happens! Also, why not put the contact that replied to this message in the AppStore developer contact? A lot of time was wasted getting it working again when it really should have taken a minute.

by Sparkliight

I have to use GET to order food from my school, which would be fine, except GET doesn’t work. Every time I pick my school it just brings me to a blank page and never responds. It’s extremely frustrating and no amount of restarting my phone, deleting GET , or deleting all the data has made it work. Please fix this.

by SA_softball8!

I got GET when I first started going to events after admission to my university (UMU) and it was great! I could see my account, where my card could be used in the area, and potentially add funds, but now, GET will hardly ever open for me without bugging out, no matter what WiFi system or data system I’m on. I really liked the idea of GET, but what good is it to me when I can’t even access it?

by Waitingforiphone5

App says my student is added to iPhone and Apple Watch but in fact it only shows on my Apple Watch. It is not on my phone’s wallet app no matter how many times I deleted and installed it. By the way, app’s interface looks like an alpha version and works like crap. Can’t believe this thing is used by universities around this first-world country.

by Shaw2425

GET worked great for months and then about a few weeks ago GET would randomly log me out and say it was having connection issues, preventing me from viewing my balances or my account information. The list of universities wouldn’t even pop up for me to select and log back in. I would have to delete GET and redownload it for it to work for a few days before the issue would restart again. Not sure if the issue is due to a new update or with my school’s network, but I would like to have it resolved as GET use to be the most efficient way for me to check my balances.

by Acford

Why is the text so small? The whole point of using an app is to take full advantage of the screen real estate. When I need to add funds to my account, I sometimes do this when I’m sitting at a traffic light on my way to work. I can barely see it! About 50% of the screen isn’t even being utilized. Why? I just think the UI is backwards. It is functional but can be made SO much more user friendly and easier on the eyes. Thanks.

by Antscud10

I love GET it’s been working fine and very easy to use! But I recently upgraded my phone to the iphoneXR and now GET looks like its opening then a gray screen then it closes out! I’ve deleted and reinstalled GET numerous times, it opens I can view my account then once I close it cannot reopen? What’s going on?

by 4shlynn

It’s a great app and I use it daily! Only problem I have is viewing my history, to see when and where I spent how much. That page never loads which is a bummer

by Kdownfownd

GET is actually really helpful cause it tells you all the information about everything you have.

by AMaClo

Tells you exactly where your balance is at without unnecessary frills. Would be awesome though if there was a way to tell you if you were on track with your spending (ahead of or behind where you should be for that point in the semester)

by Milanwang

Take one star off, because I haven't found a way to delete my credit card info saved there.

Update: l am able to delete credit card info now. It's a good app, add fund in a second.

by Itsme-teeh

Now i can better budget everything! It’s also very quick; if I swipe my card I can check GET a minute later and it is updated with the correct info

by TCLH13

GET I highly recommend for anyone whose currently in college, they update your account almost instantly and it's super easy to use especially for a first year college student I found GET to be super helpful

by DomJay92

Great app. Only been using it for about a month and it works great! No unnecessary searching or confusion. Easy to navigate and updates are immediate.