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Summary of HID Problems 🔥

- The app is inconsistent and unreliable, making it difficult for the user to unlock the door with their phone.

- The app has a limited range of 2 meters (6 feet) when using an Apple Watch, which defeats the purpose of having a Mobile Access complication.

- The app is unstable and sometimes takes a while to recognize the access point.

- The app does not work well in cold weather and requires the user to fiddle with the app while wearing gloves and a face mask.

- The app does not have a proximity sensor, which would make it easier for the user to unlock the door without taking their phone out of their pocket.

📋 1 Reported Issues:

B
Bryan Watson 2022-04-20

Trying to down load HID Flash 64bit to win 10 computer try to run after download keep getting missing MSVCP100.dll

Showing 1-1 of 1 reported issues:

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