Are you having issues? Select the issue you are having below and provide feedback to Backline+.
- Alerts don't work well and eventually go through standard text alerts, making them indistinguishable from personal text messages.
- Calendar viewing leaves much to be desired, especially in the iOS version where you can only look one day into the future.
- Sometimes alerts don't go through when automatically logged out.
- Making a phone call uses data through the app instead of minutes with a masked phone number.
- The app is only beneficial because of HIPAA compliance.
- Some users find the app awful, terrible for patient care, not intuitive to use, slow to load, and full of bugs.
Complete guide to troubleshoot Backline+ app on iOS and Android devices. Solve all Backline+ app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Diagnotes Inc, developers of Backline+.
Designed from the ground up for healthcare professionals, Diagnotes’ HIPAA-compliant clinical collaboration platform intuitively mirrors the workflow, collaboration and communication needs of clinicians and administrative staff and delivers them in one, easy-to-use integrated experience. Diagnotes is a leader in cloud-based healthcare industry software delivering real-time collaboration, workflow automation and secure messaging. Deployed in healthcare systems across the US, Diagnotes has become a platform of choice for hospitals and health systems wanting to go beyond secure messaging and embrace the efficiencies that come with real-time collaboration and workflow automation.