Verizon One Talk app not working? crashes or has problems?

Verizon One Talk Status


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⚠️ Most reported problems ⚠️
Not working
38.6%

Something else
34.1%

Crashes
15.9%

Connection
11.4%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
D
Deborah:

Messaging disabled on Iphone 14, keeps saying tap here to retry with no success.

D
David Comstock:

customers sound like there under water and missing calls

C
Cherie Skillings:

In windows desktop app error message no connectivity for calls

L
Leah:

app wont even open, all other apps work

M
Marie:

App crashes when starting, unable to open successfully

A
Ann Murphy:

Cannot even open the app. Tried to restart my phone. Made no difference. All other apps work.

C
Chris Ballen:

My Onetalk app on my pc keeps crashing. I reinstalled it and it has gotten worse.

📋 15 Reported Issues:

A
Ayesha 2024-10-31

Hey, I'm not getting messages on one talk, please fix it for me?

L
Luke Horton 2023-08-16

We have recently moved to one talk for our business and use it across multiple locations to as well as to filter costumer calls into the main office. We use the Deskphone, Mobile, and Desktop app. The physical deskphones work with a few hiccups when provisioning. The biggest reoccurring issues are with the desktop app for Windows. Users are constantly reporting no ring, issues transferring calls, inconstant call quality between users, needing to shutdown/reboot or uninstall the app completely to resolve the issues ( this as you can tell is inconvenient as this requires IT / Admin intervention everything the app needs uninstalled/install) Most recent issues prompts a runtime error with suggested fixes by Verizon being re-image the whole computer review / uninstall instances of C++ (keep in mind they never provide any info on known bad updates, drives, conflicting software to justify how it can work inconsistently from one user to the next and from day to day.

S
Steven Kalbach 2023-07-19

We use one talk for our business. Calling and sending texts. The app seems to be crashing every other day and we need to restart the app. Sometimes it works, other times it does not.

T
Tina Hanna 2023-05-09

One talk app calls won't ring on iphone 14 just got straight through to voicemail

B
Brande 2023-04-20

We are having 2 main issues. The 1st is with the OneTalk app on my cell phone. Atleast 3 times a day when a call rings in, the ringing won't stop. Regardless if I answer or decline the call. If I do answer, it answers fine BUT I hear the ringing in my ear (other party cannot). In order to get it to stop (regardless of answering or not) I have go into my settings and force stop the app. Can't do this while on a call or I lose the call. The 2nd issue - there is a PAINFUL delay in response when using the windows app. I use this app frequently for text as its quicker and easier than using my cell phone or the desk phone (obviously). However, whether I click to view a message sent or to send a message - it freezes for a good 5-10 seconds. Then, when I try and send or respond to a text - after clicking the send button - it freezes for up to a 1 minute before sending message. Resolutions I have tried for both: Update - they were both UTD Uninstall and reinstall (multipe times) Shut down devices and restart Attempted to contact customer service (can't ever get anyone who can assist with OneTalk).

L
Lisa Browewr 2022-10-27

I am unable to delete voicemails from my phone. The voicemails I am getting are delayed by 2 hours, and the phone does not always ring.

R
Rolland Kornblau 2022-10-25

OneTalk version 7.09 (7) Upgraded to iOS 16.1. Connected calls cannot hear/speak. The only way to make it work right now is to forward the calls.

C
Casey 2022-10-24

Can not delete messaged. Get Error occured.

L
Liana Rasset 2022-10-13

I can no longer answer my office calls through One Talk on my cell phone. It tells me to push a number key (which it has never asked for before) But still will not answer the call.

J
Jodi 2022-10-03

5th day using it and the last two days it’s been frozen on the open screen. Can’t get to my texts.

B
Brittany 2022-08-24

Hi- We have been having several issues with the one talk app. The main issue we are having is the phone sometimes does not ring but we are getting random voicemails constantly. Is there an update? How can we get this issue resolved? Thank you very much! Brittany

C
Cynthia Wilkinson 2022-07-13

One Talk calls come through on desktop, but no ringtone can be heard.

W
William J Sofis Jr 2022-06-08

I replaced my iPhone. I backed up the old phone to the cloud and downloaded everything to the new phone. My One Talk app doesn't work. When I open it nothing happens. My office calls don't forward. I can't figure out how to change anything to get it to work.

L
Louisa Swanberg 2022-06-01

my one talk app. crashed on my cellphone and i cannot get it to work. it says it keeps stopping. what do i do

O
One Stop Clothing 2022-04-10

Crashed in middle of a text. Kept crashing immediately after loading to screen. I turned phone off. Waited and turned on again. Same issue.

Showing 1-15 of 15 reported issues:

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