Contact Backline Support
Company Name: Diagnotes Inc
About: Intelligent Workflow Management & Collaboration for Healthcare Professionals
Diagnotes is a leader in cloud-based healthcare industry software delivering
real-time collaboration, workflow automation and secure messaging. Designed from
the ground up for healthcare professionals, Diagnotes’ HIPAA-compliant
clinical collaboration platform intuitively mirrors the workflow, collaboration
and communication needs of clinicians an.
Backline Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Backline+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Backline+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Diagnotes Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Diagnotes | Clinicians Website
Privacy Policy: https://www.diagnotes.com/privacy-policy/
Developer: Diagnotes
Read 3 Customer Service Reviews 😭😔💔
One benefit
by Insidiousmd
The real benefit of why we are forced to use this product is because of HIPAA. Otherwise it tries to recreate what you can already do with your phone.
Making a phone call uses data through the app. It would be better to call using minutes with a masked phone number. Label the audio call as audio, most people get scared that it’s labeled video.
Pictures, video already on our phones. It would be nice to markup photos in the app.
The texts are too small, especially when the phone is mounted in a car.
There is no easy one button call back with an extension. Again our number should be masked and be a phone call.
The rooms, paging system are ok but they are solving a problem we didn’t have.
There should be a read receipt so people don’t have to respond “ok,” “got it,” “thanks” and the phone keeps notifying of a new message.
Poorly designed
by Nivvy9
Awful application. Terrible for patient care. The alerts are not loud enough. Not intuitive to use. Slow to load. Full of bugs. Does not even accurately displays who is on call. Clearly not designed with healthcare workers or patients in mind. I don’t know who thought this was a good idea
Frustrating
by DrBob217
App works only some of the time. Currently, cant see message sent to me because it wants me to ‘select a site’, yet there are no options to select
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Backline+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Backline+.
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