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by Carshopper82

I have been using the app for about 8 months... it has been good so far. I got an Apple Watch last fall and the HR does not work regularly with the app. My wife has an Apple Watch too and has the same issue. All SW is up to date and the integration just does not work. A simple Bluetooth HR monitor works fine but then I have to turn the Watch integration off. 🙁 Update 5/9/21 - The Apple Watch HR integration just does not work regularly. The watch and phone are running the latest versions as of this date. My watch constantly says it lost connection to my iPhone when they are 1 ft apart. This always happens on my second workout when I am stacking. As soon as I dismiss that message the HR monitor starts working again. Then, once my watch screen turns off the connection is lost again. I have discovered closing the app and restarting it seems to resolve the issue until I get to the second workout with the app open.

Update - 8/7/21

Integration with my Apple watch is broken again. Peleton says it cannot find my watch when my watch is clearly paired with my phone and other app work fine. It is apparent that Peleton does not do proper testing to verify functions or they just do not care about devices other than their own.

by Jnschin

BOO on Peloton!!! Warning - If you get this app to use while you are waiting for delivery of your bike/tread, beware to cancel your trial subscription when you start your full subscription at delivery/installation time. Even though my family members linked their App to our bike membership before the end of the trial period, Peloton continued to collect money from us for multiple individual subscriptions. This is managed through the Apple or Google pay systems - search for “How to Cancel a Peloton digital membership” on Peloton support site. Peloton denies all responsibility for the duplicate subscription and forces you to talk with Apple/Google to resolve this. They do not care about your satisfaction or inconvenience even though they develop the Apps and so control the membership behaviors, and must receive a significant fraction of the collected funds. I spoke with several Peloton support people and while pleasant, they showed zero flexibility to help a customer and were very firm in just stonewalling people who have paid a lot of $$ for their equipment and content.

I am much less satisfied as a customer because of this small glitch - entirely because Peloton is handling this so callously.

I am sure that some class action lawyers will make solid $ from bringing suit to correct this lousy App behavior and Peloton’s abandonment of their customers.

by CardioQueen😂

I typically use the less mills app and those instructors never swear. The peloton app is a different story. While I appreciate that they warn you if the video is explicit it doesn’t help when they’re almost ALL explicit with no way to filter out the bad language. I’d like the instructors to buy a thesaurus and use cleaner language. Never heard so much swearing by instructors in any fitness app I’ve tried. It’s the only reason I probably won’t be purchasing after free trial ends. The video editors could bleep out some of the bad words but don’t seem to care. If you have kids then les mills tv app is superior. They too offer cycling workout videos. The peloton workouts are good but I have to watch them on silent with subtitles when my young child is awake and play my own music. The frequent swearing ruins this otherwise great app. My other gripe is the lack of a pause button. Les mills has it so why not add it to peloton videos? All our kids are home due to the pandemic and not being able to pause it when they enter the room is a huge problem. These are not family friendly workouts which is too bad since son no longer gets PE in school. If you’d remove all the swearing kids could use them for home PE purposes with us. I haven’t tried the live classes in app yet but am assuming they have swearing too.