Contact Neiman Marcus Luxury Fashion Support

Over $1500 lost later I’m on here to warn people this company has a very short, very strict return policy. Even if you are a new user with verifiable technical problems or were out of town they will keep your money and not let you return a brand new, tagged, unused item with no exceptions. Even if it’s one day past their two week policy they will return the merchandise unused to you to gather dust in your closet or be thrown out, giving away etc. I have written extensively to the company before writing a poor review that was answered with a canned response. Also I would get text alerts for things I wanted, promptly respond within seconds and it’s out of stock? I traveled extensively for work and leisure Doesn’t work for me…

This is the worst store you can TRY to shop at every time I purchase something the always end up cancelling my order one time because they didn’t have in stock the item they were trying to sell and another time saying my payment did not go through when I’m seeing the charges clearly on my bank account but oh well never attempting to shop on this disaster of store again !

This app doesn’t stay signed in. When I add stuff to my cart while browsing and then log in at checkout, anything I added to my cart disappears instead of transferring to my logged in cart - like every other online website has figured out. It also asks me to enter/ confirm my store card number, like, the full card number, EVERY SINGLE TIME I CHECKOUT. So no point in storing. There’s nothing convenient about the app at all.