Contact Neiman Marcus Luxury Fashion Support
Company Name: NEIMAN MARCUS GROUP
About: Live your luxury with the new Neiman Marcus app — a seamless shopping
experience that gives you access to personalized recommendations, including
styled looks, exclusive collections, new designer arrivals, and styling advice
from our experts.
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based on what you love
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Neiman Marcus Luxury Fashion Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: android.support@farfetch.com
Website: 🌍 Visit FARFETCH Website
Privacy Policy: https://www.farfetch.com/privacy-policy
Developer: Farfetch UK Limited
3 Most reported problems 😔💔
Neiman made unauthorized charges to my CC
by Zazuro
Beware: Neiman Marcus has been making unauthorized charges on my credit card. No my card was not stolen, Neiman Marcus literally is making unauthorized charges.
Charging my credit card without my consent just because you have it on file should be illegal.
Changing what I ordered and shipping things I did not order should be illegal.
1. I placed an order that had backordered stock. Neiman decided to cancel the order days later and drop the pending cc charge - without communicating with me at all.
2. Neiman then reopened the order - on their own volition without communicating with me and without my consent - and charged my cc for a 2nd time. I called them to recancel to order I didn’t reopen and I was told they would. So the 2nd pending charge was removed from my cc.
3. But they didn’t cancel the order !!! So then they made an unauthorized third charge to my cc and mailed me two totally different sizes of the items I had originally ordered!
Worst app ever from IT standpoint
by Alphawav
This is the worst app ever from an IT standpoint, it won’t even keep a chat open. When you go to check an order and come back to the chat it’s already closed.
You’re logged in with your account but then that Customer Service clients ask you for all the information, wasting your time. Items show up on sale you buy them and then the checkout process crashes why make an app if it’s not properly coded and has the right functionality?
Crash Crash Crash
by Bzkbzkbzk
I’ve never used a retail app that crashes as much as this one does, After setting up my search filters and scrolling through the results, the app either swipes off the page or reverts back to the Neiman Marcus Signature page. Extremely frustrating. I was on a mission for a dress, so I reentered my search parameters at least three additional times. Each time, the app crashed. The app is updated.
Have a Problem with Neiman Marcus | Luxury Fashion? Report Issue
Why should I report an Issue with Neiman Marcus | Luxury Fashion?
- Pulling issues faced by users like you is a good way to draw attention of Neiman Marcus | Luxury Fashion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Neiman Marcus | Luxury Fashion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Neiman Marcus | Luxury Fashion.
