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I really wish I could give Wanelo 0 stars they’re getting only 1 Star because if not I would not be able to tell you how I give this website a unsatisfactory. I purchased my item on December 29, 2019. The seller (best seller)of course took my money I got a notification email stating my item shipped on January 7, 2020 and that my estimated delivery date is January 15-22, 2020. When I would check the update and status of my purchase it would not update. It would stay saying your item ship on January 7, 2020. I emailed Wanelo a representative (Justin) got back to me two days later stating that I was correct he also stated that my item shipped and that my item had no updates since January 7, 2020. He said he was going to contact the seller (best seller) to find out what’s going on and that he would get back to me. Almost a week as gone by and I still haven’t heard anything. I’ve attempted to email Wanelo several times after that but all I get is that automatic response indicating that someone will get back l to me within 24 to 48 hours. This was my first time ever shopping from Wanelo never again after this experience. So please watch out and be careful when shopping at Wanelo.

I used to use this app multiple times a day. I was Creating wish lists and downloading links to things I had bought and wanted to buy.. for me and for gifts. I used it as a dream closet (like Pinterest, but with links so I could go back to my links to purchase).... I haven’t been able to post products in over a year... online or in app, I even created an alternative account to see if it was just mine. It wasn’t. I got in contact with customer service and then technical support. They kept reassuring me that it was being worked on. They always needed just “a few more weeks”... it’s been over a year, and multiple updates later with no solution. I absolutely loved this app and it was my Favorite. I’m so disappointed & probably going to end up deleting this app from my phone all together. All the items are fake and cheap looking. It used to be the best of both worlds, people that wanted to post from really popular stores and links, could post.. and people who wanted to buy from Wanelo Stores could. Now it’s one sided and it will be deleted from my phone. I don’t recommend this app, which is heart breaking for me to say considering how much I loved it.

i don’t recommend this app at all! i’ve only ordered one thing from here and it said it would be here by 10th-17th of december. i ordered this item as a christmas gift ONE MONTH AGO and here it is december 16th and it still says “preparing to ship” not to mention that on december 10th it still said “processing” and i had to email them about it just to get it to say “preparing to ship” and it still says that. Also the tracking number apparently doesn’t even exist. so i emailed them again TWICE and still no reply. called and when to voicemail. i’m going to be highly upset if i don’t receive my order or get a email back. and if i don’t get my money back for not receiving it since it says “100% money back guarantee” if you don’t receive your order (which i should’ve known was stupid to put on something anyway) that’s basically saying some people don’t even get their order. i’m going to be one upset person. i’ll probably have to call my bank to get the money back. DONT WASTE YOUR MONEY OR YOUR TIME ON THIS APP. also read the other reviews. it’ll give you more and more reasons to not even bother