You asked for a faster, easier way to shop Old Navy on your phone and we
delivered. Our all-new and improved Old Navy app is a #musthave for shoppers
on-the-go. • Discover: Explore our entire assortment, from covetable new
arrivals to y...
Listed below are our top recommendations on how to get in contact with Old Navy: Fun, Fashion & Value. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Old Navy: Fun, Fashion & Value. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gap Inc.
A better way to Contact apps
You can now contact Old Navy: Fun, Fashion & Value customer service directly
via Email using our new site - AppContacter.com
Every single time I want to log into my account (to shop or pay my bill)my password doesn’t work and I have to change it. This is on the app and through the website. Each and every time I need to get on I have to go through the whole “forgot my password” hassle. I have done this at least 10 times if not more. I will pay this card off and not use it anymore. And to top it off they lowered my credit when my overall credit usage (all my cards) was higher than even I liked. However I never once made a late payment to them, or any of my cards for that matter. My credit is good, I just received a VISA with a $10,000 limit so that says a lot about my credit. I paid off all my balances and Synchrony still won’t extend my credit. I love Old Navy’s style and pricing. But from here on out I refuse to do any business with Synchrony Bank.
It seems for the last couple years the clothes haven’t changed at old navy. I see the same stuff and it’s redundant. For cardholders there aren’t really enough perks to justify having the card, the sales are the same and the cash bonus bucks are more than the points given and anyone can get that- even without a card. Another issue is cardholders should have free shipping and not be expected to order 35 or 50 to get it! I’m disappointed with old navy because the clothes are generic at best with old navy emblems. There’s nothing better about the quality and I’m most likely going to close my card and shop at Burlington or Marshall’s- they have more of a selection and prices are better! The alternative is gap and they are generic also but twice the price. I see a problem in the near future for this company if they don’t step up their game.
I’ve been shopping Old Navy for years and while I love the store, the app is a problem. It constantly stops working mid shopping leaving you with the “Oops, something went wrong” message which then prompts you to “refresh.” Hit refresh only to not have it work so you have to back out of the app and hope what you put in your shopping bag is still in there. A lot of the times it not. And I’m on WiFi when this happens. This has been going on with this app for sometime and still not fixed. Another issue was that my info is saved in my old navy app. Yet I had still had to enter it every time. Not too big of a deal but if you are going to offer a feature make sure it works. I mainly got rid of the app because I got tired of it kicking me out multiple times while shopping. Fix that and it would be great.
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