Club CITGO app not working? crashes or has problems?

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I have a problem with Club CITGO

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
75.0%

Not working
12.5%

Crashes
6.3%

Login
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Club CITGO Problems 🔥

- Coupons for gasoline should come at all times during the month.

- Other rewards are not relevant for customers who shop at Citgo 5-7 days a week.

- Coupons for soda fountain machine belong to Subway and are not of any use.

- No reward for checking in for a year.

- Check in tracker reward is not achievable in one month.

- No way to know if a CITGO is participating.

📋 12 Reported Issues:

R
Roger 2025-04-02

Says I need to provide accurate location

T
Tamara Arnold 2024-10-03

I changed my password three times, deleted the app, reinstalled it, and turned my phone off. All of that is trying to access the app, and I still can't get in. It just stays on the sign-in page. I have always had issues trying to use this app. It sucks! This is why I do not go to Citgo for gas; I can't utilize the rewards!

B
Bill Armentrout 2024-02-20

I can't get the Club discount at the pump because none of the stations gave a place to enter the alt id at the pump.

D
Dave Lang 2024-02-08

I visited a Citgo on Tuesday night and entered my loyalty alt ID (2017395840) and the screen at the pump said "LOYALTY UNAVAIL Club CITGO." I understand that the promotion can only be used once a month, but I have not used it in many weeks and it should have been available. (The worker inside the gas station could not provide any assistance.)

⚠️ Troubleshoot | Report Issue ⚠️
C
Caroline Rhoades 2022-08-06

I try to open the app it's says download newest version. There is no new version to download. It will not let me do anything on the app I currently have.

E
Ed 2022-08-05

Same problem as others have. Try to download app. Goes back to current app which says download new app. Doesn't work.

B
Barbara Calbow 2022-08-05

Will not let me download the new app. I am not the boy one who is having issues.

M
Marjan S. Kaca 2022-08-05

When opened it says to update but it won't let you download. Now I can't find it in the app store.

S
Sharon Giron 2022-08-04

I try to open the app it's says download newest version. There is no new version to download. It will not let me do anything on the app I currently have.

⚠️ Troubleshoot | Report Issue ⚠️
T
Thomas J Tellmann 2022-08-03

App says to update. Went to Google play, it says open. Back to Club Cotgo app it says to update. It's caught in a loop. Cannot update cannot login to app.

K
Kevin Mc Carthy 2022-08-02

Keeps telling me to download the latest version, even after i do that 10 times it still says that.

H
Harvey Adkins 2022-07-20

Doesn't matter if i put phone number in before or after i pay, i still don't get discount.

Showing 1-12 of 12 reported issues:

Have a Problem with Club CITGO - Gas Rewards? Report Issue




Common Club CITGO Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Club CITGO iPhone Issues and Solutions

  2. Club CITGO Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: support@allpointsrewards.com


Verified email ✔✔

E-Mail: allpointsapp@gmail.com

Website: 🌍 Visit Club CITGO Website

Developer: Outsite Networks Inc.




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