Club CITGO Status
Published by CITGO Petroleum Corp. on 2023-08-14 HOW IT WORKS:
- Download our app
- Sign up for your free Club CITGO membership
- Find a participating CITGO location
- Enter your Alt ID at the pump to apply
your everyday rollback reward and pay less for fuel.
- Stepping inside the
store? Simply enter your Alt ID or scan your barcode before you pay to redeem
merchandise discounts.
Are you having issues? Select the issue you are having below and provide feedback to Club CITGO.
problems reported in the last 24 hours
Reported Issues: 10 Comments
By Bill Armentrout 2 months ago
I can't get the Club discount at the pump because none of the stations gave a place to enter the alt id at the pump.
By Dave Lang 2 months ago
I visited a Citgo on Tuesday night and entered my loyalty alt ID (2017395840) and the screen at the pump said "LOYALTY UNAVAIL Club CITGO." I understand that the promotion can only be used once a month, but I have not used it in many weeks and it should have been available. (The worker inside the gas station could not provide any assistance.)
By Caroline Rhoades 1 year ago
I try to open the app it's says download newest version. There is no new version to download. It will not let me do anything on the app I currently have.
By Ed 1 year ago
Same problem as others have. Try to download app. Goes back to current app which says download new app. Doesn't work.
By Barbara Calbow 1 year ago
Will not let me download the new app. I am not the boy one who is having issues.
By Marjan S. Kaca 1 year ago
When opened it says to update but it won't let you download. Now I can't find it in the app store.
By Sharon Giron 1 year ago
I try to open the app it's says download newest version. There is no new version to download. It will not let me do anything on the app I currently have.
By Thomas J Tellmann 1 year ago
App says to update. Went to Google play, it says open. Back to Club Cotgo app it says to update. It's caught in a loop. Cannot update cannot login to app.
By Kevin Mc Carthy 1 year ago
Keeps telling me to download the latest version, even after i do that 10 times it still says that.
By harvey adkins 1 year ago
Doesn't matter if i put phone number in before or after i pay, i still don't get discount.
Common dislikes about Club CITGO app
- Coupons for gasoline should come at all times during the month.
- Other rewards are not relevant for customers who shop at Citgo 5-7 days a week.
- Coupons for soda fountain machine belong to Subway and are not of any use.
- No reward for checking in for a year.
- Check in tracker reward is not achievable in one month.
- No way to know if a CITGO is participating.
Have a Problem with Club CITGO - Gas Rewards? Report Issue
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Common Club CITGO Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Club CITGO app on iOS and Android devices. Solve all Club CITGO app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CITGO Petroleum Corp., developers of Club CITGO.
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: Outsite Networks Inc.
E-Mail: [email protected]
Website: Visit Club CITGO Website
Note: Savings and reward content is available only at CITGO Gas Stations and Convenience stores that participate in the CITGO Mobile and rewards program. CITGO Petroleum Corporation does not own, operate or maintain the retail locations bearing the CITGO logo, trade name and trade dress. - Enter your Alt ID at the pump to apply your everyday rollback reward and pay less for fuel. - Stepping inside the store? All stores may not provide all types of information, deals, or rewards. Simply enter your Alt ID or scan your barcode before you pay to redeem merchandise discounts. Use ClubCITGO to find a participating location near you. We are adding more participating locations regularly.
