Club CITGO Status
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problems reported in the last 24 hours
Summary of Club CITGO Problems 😠👌🔥
- Coupons for gasoline should come at all times during the month.
- Other rewards are not relevant for customers who shop at Citgo 5-7 days a week.
- Coupons for soda fountain machine belong to Subway and are not of any use.
- No reward for checking in for a year.
- Check in tracker reward is not achievable in one month.
- No way to know if a CITGO is participating.
11 Reported Issues: 😵🆘🛟🚨📢
I changed my password three times, deleted the app, reinstalled it, and turned my phone off. All of that is trying to access the app, and I still can't get in. It just stays on the sign-in page. I have always had issues trying to use this app. It sucks! This is why I do not go to Citgo for gas; I can't utilize the rewards!
I can't get the Club discount at the pump because none of the stations gave a place to enter the alt id at the pump.
I visited a Citgo on Tuesday night and entered my loyalty alt ID (2017395840) and the screen at the pump said "LOYALTY UNAVAIL Club CITGO." I understand that the promotion can only be used once a month, but I have not used it in many weeks and it should have been available. (The worker inside the gas station could not provide any assistance.)
I try to open the app it's says download newest version. There is no new version to download. It will not let me do anything on the app I currently have.
Same problem as others have. Try to download app. Goes back to current app which says download new app. Doesn't work.
Will not let me download the new app. I am not the boy one who is having issues.
When opened it says to update but it won't let you download. Now I can't find it in the app store.
I try to open the app it's says download newest version. There is no new version to download. It will not let me do anything on the app I currently have.
App says to update. Went to Google play, it says open. Back to Club Cotgo app it says to update. It's caught in a loop. Cannot update cannot login to app.
Keeps telling me to download the latest version, even after i do that 10 times it still says that.
Doesn't matter if i put phone number in before or after i pay, i still don't get discount.
Have a Problem with Club CITGO - Gas Rewards? Report Issue
Common Club CITGO Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Club CITGO app on iOS and Android devices. Solve all Club CITGO app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CITGO Petroleum Corp., developers of Club CITGO.
Verified email
Contact e-Mail: [email protected]
Note: Savings and reward content is available only at CITGO Gas Stations and Convenience stores that participate in the CITGO Mobile and rewards program. CITGO Petroleum Corporation does not own, operate or maintain the retail locations bearing the CITGO logo, trade name and trade dress. - Enter your Alt ID at the pump to apply your everyday rollback reward and pay less for fuel. - Stepping inside the store? All stores may not provide all types of information, deals, or rewards. Simply enter your Alt ID or scan your barcode before you pay to redeem merchandise discounts. Use ClubCITGO to find a participating location near you. We are adding more participating locations regularly.
