Sam's Club Status

App won't open

Every time I put in an online order merchandise is available. . .they take my funds. Then in one or two days. They come back and the order is cancelled!!!! But they said I would not be charged UNTIL THE ORDER IS SHIPPED. WRONG. THEY ARE HOLDING OVER 600 USDs of my funds!!!!! Contacted the Federal Trade Commission. They deemed this as F R A U D!!!! NOW RELEASE ALL MY FUNDS!!

Sam’s Club scan and go app no longer working on my android Samsung. Says there is no version for android. I just renewed my membership and would not have done so if I had known this beforehand. I am really disappointed in the whole situation.

I still can not install.the app. I hit install, it spins and then nothing. I have tried EVERY suggestion on how to.fix and nothing works.

Bitdefender app anomaly detection just started saying there's a problem with Sam's club app & it's not safe to use.

Samsclub I am not a robot crap

Won't finish checkout process. Just freezes up when I try to check out on line

Keep getting error when trying to add some items to cart. Example tide laundry detergent for $15.98 Also Reese Easter peanut butter cups keep getting this message Sorry There’s a problem Please try again Ok

I keep getting a message at the gas pump after scanning the bar code that says "We've hit a snag. To fuel, please follow the instructions on the pump." There are NO instructions! It just shows the "home screen" where you scan the bar code. Re-scanning repeats the same message. I have tried different credit cards and different pumps and different days. My husband and kids have even tried different Sam's Club locations. Same result. HELP! Why have an app if you can't use it?! PS - Tried the troubleshooting of clearing data on my Android device. Kids have Apple. Same. No help.

For about a week the app doesn’t complete my purchase. I can put items in cart but when i choose “checkout” and I “slide to pay” it spins, doesn’t complete the transaction, and choosing “close” won’t close the screen. I close the app and my items remain in the cart. Troubleshooting— I’ve rebooted, I’ve deleted app and reinstalled it, but still having same issue.

The sams club app does not allow scan and go on my galaxy z flip. I can only use pickup and delivery. I have already reviewed scan and go settings

Can't pay for gas with the Sam's club app which is linked to Sams Club Credit card. hysterical!

San & Go Stoped Working. Will not San says cannot read Barcode enter the number. Gives pictures of just produce not things I all the time.

After entering the Sam's Club website, I get a message "Let us know you're human (no robots allowed). No action or recommendations. When I close the box, it reopens with the same message.

App is stating something went wrong. Sorry, we're experiencing a problem. Please try again.

KEEP GETTING THE MESSAGE WE HAVE HIT A SNAG, TRY AGAIN.

Can't pay for gas with app

App kept stopping. I deleted the app and tried to reinstall but cannot install it. Been over three weeks now. I've checked for an ad blocker and don't find one. Shut my VPN off and still cannot install the app.

Cannot upload the app. I restarted the phone deleted the app tried to reinstall the app upgraded everything done everything my phone tells me to do and nothing is working

Won't let me checkout!

I'm not able to checkout my cart in the app or online. It keeps saying error. There is nothing wrong with my credit card, I've already checked with the bank. It's super frustrating as there are things I need shipped since my local club doesn't carry those products.

I used scan and go today and it wold not let me check out. It said I needed to empty my cart? It did this about a month ago too. It worked regularly until today. Why is it doing this. It is extremely frustrating and a collosal waste of time. John L

The app is flawed

The scan & go option no longer pops up on the app when I enter a Sams Club. They gave me a number to call for support and then I waited two weeks for a call-back. Next, on the call-back, they said "what's the problem!" and that I will get another call- back. Two more weeks later and it's the same problem. The support provided "no support".

When I purchase an item and attempt to put in cart I get an oops something went wrong try later. If I have something in cart and this happens I can't go back to cart I have to go out of app all together and back in before getting in cart. Afraid to order

My scan and go has suddenly stopped working on the gas pumps. I was told to delete my app and download again. Still does not work. Works inside the store. Any suggestions?

I’ve just gotten the app and every time I add something to my cart it says hit a snag or something went wrong?

When it’s time to pay on the a new box started coming up to verify how many items. Twice now it’s popped up and doesn’t leave enough room to check the box. The person at the door said it happened to someone else so it’s not just my phone. I had to empty the cart and wait and go they the line. It’s a big inconvenience. Any suggestions?

When I try to add something to my cart, I get an error message that says “something went wrong.” The same thing happens when I click on the cart. This has been going on for days. I cannot use the app at all, and I use it a lot, even in store.

card is constantly declined during check out on app

Fuel is not support at this location. Frustrating as hell because Sams does issue physical card anymore and require to use the phone to buy gas. Stuck and hold up a long line. Attendant can’t do anything to help.

It will not let me check out. Have tried many times. Unload cart and retired. I need to make an online order for shipping. Please advise.

Won’t let me checkout

Weeks now, I go to check out and the app crashes kicking me out. Will this EVER be fixed?

My app keeps saying I have over $750 in my cart when I do NOT. I only have $169.00 and won't let me add anymore. So I have to go through checkout. I thought maybe it was a problem with cache. It wasn't. I deleted app and reinstalled..no help. I even changed phones from Samsung to Google, and still the same problem. SOOOOOOPER FRUSTRATING.

I have my order in and go to cash out using a card stored on file. I enter the 3 digit code on back of the card. When I swipe to pay nothing happens

It tells me there are say 200 items in my search but only brings up maybe 40 or 50 and gets to the end of the page and won't refresh or bring up the additional items. Please fix

Won’t checkout when shopping.

Why did I have to go to a register to finish my scan and go order today? I’ve used it for years with no problems at all. Might as well go to the register to start with it would have saved me a step!

Sam's Club App doesn't recognize me when I enter Club. Asks for login....don't remember my password (won't let me save to password manager) select forgot password says hold on sending you a reset to email which I never receive, so this tells me they don't have my email or correct one have I been hacked. Have to call Customer Service AGAIN!!!

The App will not let me view my shopping cart.

When I access my shopping cart, there are error codes 102 or 201 I redownload the app, but still the same

Trying to place an order online and keeps saying my card is invalid. I even re entered my card info and still nothing

I'm having trouble w/ paying for my pick-up order online. It did this the previous time I tried to as well. It keeps telling me that my card has been declined, I've called my bank and they say there is no hold on my account, I have more than enough in my account to cover the payment, and they don't even show where a transaction had tried to go through from Sam's. Last time, it took 2 days for it to stop giving me that error message.

Scan and go won’t work , get everything scanned, go through all the steps and it tells me I need to go through check out and scan card, if I have to wait in line what use is scan and go!

Will not let me check out my items out of the cart . What an inconvenience .

It won’t let me check my items out in the cart. It shuts down 😡

App closes when I try to checkout. A week with issue now.

When I try to load my amount to my cart always is error and a number o It’s a snag . I try to close the app. Y open it again and soothing happen can you help me ?

Everytime I try to go to my cart it closes. I can’t place my order! Been several days now!

Says my Credit Card info is not valid. It is the same Credit Card I used when placing an order last week.

App won’t allow me to add items to my cart

Scan and go is not showing up on app...I have android

I can’t access my cart to check out.

Everytime I go to cart it closes the app. Unable to complete purchase.

every time i open my cart it kicks me out very disappointing i cannot place a order

When trying to checkout for a curbside pickup order app doesn’t respond and then freezes. Can not get a pickup order.

I am not able to place a pick up order. IF it allows me to select items when I hit check out I receive a "Sorry there is a Problem try again" I have tried all week to place this order. Deleted app and redownloaded and still can not place the order?

yesterday the app would only stay open on the scan screen and wouldn't let me see my cart or check out. Within 30 minutes of being in the store it depleted my entire battery.

Inside the app as soon as I click on check out it kicks me out of the app altogether

App won’t let me check out, it closes as soon as I hit checkout

The app will not let me checkout. When I click the cart, the app closes.

The app won’t let me checkout or close the cart